With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Contractor Training Center (contractortrainingcenter.com) has 594 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
contractortrainingcenter.com
Website
contractortrainingcenter.com
Category
Education Services
Listed on Five Star Index
2026
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The company replied to 90% of reviews.
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Most recent review: October 2026.
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Having the products in stock but also have online training available was a no-brainer for purchasing from Contractor Training center.
Response from Contractor Training CenterMar 18, 2026
Thank you for the 5 stars! We're happy to hear that our in-stock products and online training made your decision easy. We appreciate you choosing us and value your positive feedback! Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or [email protected]. Our team is ready to help!
JD
J D B.
"I recently completed my required…
"I recently completed my required continuing education units through this excellent provider for my Master HVAC, Master Plumbing, and Master Gas Fitter licenses in Virginia—and I couldn't be happier with the experience!
The study materials were top-notch: comprehensive, well-organized, and perfectly aligned with everything needed to meet DPOR requirements. They did a fantastic job highlighting the key code changes that were most relevant this cycle, which made the content feel current, practical, and directly applicable to my work.
They offer dedicated courses for each trade—Master HVAC, Master Plumbing, and Master Gas Fitter—so I could focus precisely on what I needed without any fluff. The format was a little different from previous years, but after getting through the first course, it clicked quickly, and the next two went smoothly and efficiently.
At the end of each course, I took the test, passed comfortably, and the provider promptly forwarded my results to the Virginia DPOR. There was a small mix-up with the initial plumbing submission (not sure if it was on their end or DPOR's), but their team was incredibly responsive—they jumped right on it, resubmitted everything, and got it sorted out quickly with no hassle on my part.
Overall, this was a smooth, reliable, and genuinely positive way to knock out my CEUs. The materials were high quality, the process was straightforward once I adjusted to the updated format, and the customer support was outstanding when needed. I highly recommend this provider to any tradesman needing DPOR-approved continuing education—I'll definitely be using them again next renewal cycle!"
Response from Contractor Training CenterMar 17, 2026
Thank you for the 5-star review and for choosing us for your Virginia DPOR continuing education for your Master HVAC, Master Plumbing, and Master Gas Fitter licenses. We’re happy to hear the study materials were high quality, well organized, and matched what you needed for this renewal cycle, including the key code changes.
We also appreciate your patience with the updated format, and we’re glad our team was able to respond quickly and get the DPOR reporting issue fixed with minimal effort on your end.
Thank you again for the recommendation. We look forward to helping you again next renewal cycle. Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or [email protected]. Our team is ready to help!
RO
Ronnie
Still waiting on a book that was…
Still waiting on a book that was backordered. All communication I received was a note in the package.
RR
Ron R.
The class was a complete…
The class was a complete disappointment, I didn’t even know the rules of the course until the beginning witch was the beginning of it
Plus I couldn’t hear anything and told the instructor that so whatever he failed me for I could hear anyway
Thanks for the wonderful experience
Response from Contractor Training CenterMar 16, 2026
Thank you for your feedback. We understand this was frustrating. For North Carolina CE courses, the state requires active participation and verification throughout class, which includes being on camera as directed and attending from an appropriate stationary location. Students cannot participate while driving or riding in a vehicle, and we’re required to enforce these rules to remain compliant with NC CE regulations. These requirements are also clearly listed in the Student Portal for review before class.
If you have any questions or would like to reschedule, please give us a call. You can reach us at [email protected] or 888-858-7350. We are always here to help!
VS
Victor S.
a lot of money for a recorded program
a lot of money for a recorded program, rip off! And the speaker is horrible!
Response from Contractor Training CenterMar 16, 2026
Thanks for taking the time to share your feedback. I’m sorry the program didn’t feel like a good value for you, and that the presenter’s style wasn’t a fit. We take comments like this seriously and use them to improve the experience.
If you’re willing, please email us with a bit more detail about what you expected versus what you received—your input helps us make the content clearer and more helpful for future participants. You can reach us at [email protected] or 888-858-7350.
TB
Timothy B.
You guys need to sell the latest books
You guys need to sell the latest versions of the books for the tests. Some of the books that I got from you are only valid for a few months. This will be the last time that I buy any more books form you. I have to take the GC test for all the states in the south east so your loss.
Response from Contractor Training CenterMar 13, 2026
Thank you for your feedback. The books you purchased were the current and correct edition at the time of your order, and they will remain current for the next four months. We also work hard to keep all of our materials as up to date as possible with the current state exam requirements and references. It sounds like you were expecting materials that would match an exam date several months in the future, but publishers and exam references can announce updates later on, sometimes after orders have already been processed. Our policy states Bookstore materials are sold according to the edition/version available on the date of purchase. Publisher and exam reference updates may occur after purchase and may impact which materials are recommended for a later exam date. Because these changes are outside our control and may be announced after an order is fulfilled, edition updates after purchase are not eligible for a refund or return, free replacement, or upgrade to a newer version. We truly appreciate you choosing us for your exam prep, and we’re here to help. You can reach us at [email protected] or 888-858-7350.
ES
Eric S.
Easy navigation.
Easy navigation.
Response from Contractor Training CenterMar 13, 2026
Thank you for the 5 stars! We’ve put a lot of effort into making the experience simple to navigate, so this means a lot. Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or [email protected]. Our team is ready to help!
LT
Louis T.
Great information
Great information, easy to follow.
Response from Contractor Training CenterMar 13, 2026
Thank you for the 5-star review! We're happy to hear that the information was helpful and easy to follow. Thank you for your positive feedback; we appreciate it. If you need anything at all or have questions down the road, give us a call at 888-858-7350. We’re here for you! You can also email us at [email protected]
