Contractor Training CenterReviews of contractortrainingcenter.com

Response from Contractor Training CenterOct 23, 2026

Thank you for taking the time to share your feedback. We’re glad you completed the course, and we understand how frustrating it can be to miss a point and not be able to go back to it. Because this is a Continuing Education (CE) course, the video player is set up without fast-forward or rewind controls. This is a requirement to ensure all learners view the full content and receive credit for the complete instructional time. We know it isn’t the most flexible experience, and we appreciate you letting us know how it affected your learning. If anything was unclear, you’re always welcome to reach out to our support team, and we’ll be happy to help. Thanks again for your feedback!

Response from Contractor Training CenterOct 19, 2026

Thank you for taking the time to leave a review, and we're glad you found the class well put together. We're sorry that getting into the class was confusing and that you ran into trouble with the payment process. We're glad we were able to refund the two duplicate payments, and we apologize for the inconvenience. We would like to know more about what made the process difficult so we can look into it, and we will be sending you an email shortly. Your feedback will help us make registration and payment smoother for everyone. Thank you again!

Response from Contractor Training CenterOct 7, 2026

Thank you for taking the time to share your detailed feedback with us. We appreciate your positive notes regarding our pricing and shipping offers, but we fully recognize the frustration caused by outdated testing information and strict return policies. Starting a new business requires careful financial planning, and having significant funds tied up in materials that may not align with your specific county requirements is a serious challenge. We hear your concerns regarding how our policies are worded and how changes in licensing criteria impact our customers. To address these issues, our team is currently reviewing our study material guidelines to ensure county-level licensing requirements are updated more frequently. Additionally, we are evaluating our return policy language to make our terms clearer and more transparent for future clients. We value your input as it helps us improve our service for contractors navigating the licensing process.

Response from Contractor Training CenterJul 13, 2026

I’m sorry to hear how frustrating that experience was, especially missing by just one question. One important clarification: our course is designed to align with the state-required topics, but it will not match the exact questions, wording, or answer choices on your exam. The State does not release exam questions to schools or providers, and multiple versions of the exam are in circulation, so no course can ethically promise “the same questions.” Our goal is to help you pass by building your understanding of the material and teaching you how to quickly use your approved textbooks/resources when questions are asked in a new way. If you reach out, we’ll help you build a focused retake plan so you can finish strong next time. You can reach us at [email protected] or 888-858-7350. We are always here to help!

Response from Contractor Training CenterJul 16, 2026

Thank you for the honest and detailed feedback — we really appreciate you taking the time to share your experience, and we take your concerns seriously. To clarify on the timer: our simulated practice exam does include a timer to mirror real testing conditions, so if that wasn't visible to you, we'd like to look into that further. We also want to make sure the correlation between highlights and test questions is giving you the practice you need, and we hear your concern about how closely those will match the real exam — that's valuable feedback for us to review. On the book-specific practice format: our course is intentionally built this way to help you learn how to navigate and use each reference book effectively, since knowing where to find information quickly is a big part of exam success. That said, we understand the value of practicing book selection across a mixed set of questions, and we'll pass that suggestion along to our curriculum team. We also hear you on the reference material's readability — page-by-page copies without navigation tools falls short of what we want to deliver, and that's on us. We're sorry it led you to purchase those books separately, and we'll take a hard look at improving that. Thank you again for the thoughtful critique. It genuinely helps us make the course better.

Response from Contractor Training CenterMay 29, 2026

Thanks so much for taking the time to share your experience and for leaving us a 3-star review. We’re glad to hear your initial contact was positive and that our representative was helpful and friendly. We also appreciate your feedback about the instructor’s delivery and understand how important clear communication and an engaging teaching style are. We’ll be sharing your comments with our team as we continue working to improve the learning experience for everyone. If you’d like to share more details, please reach out to us at [email protected].

Response from Contractor Training CenterMay 18, 2026

Thank you for your review and feedback. We’re sorry the audio and background noise were distracting. There is low background music during instruction in parts of the course, and it’s set at a level that shouldn’t be a distraction. That said, we’re going to check into the audio levels to improve clarity. If you have any questions, you can reach us at [email protected] or 888-858-7350. We are always here to help!