David W.
Easy to order and fast shipping but...
Easy to order and fast shipping. The only thing was they had to get my order from 2 different warehouse to fulfil and are charging me more shipping because of it. I don't feel as though that's my fault and I shouldn't have to pay extra for shipping because they don't have the complete order in stock. Especially as I only order multiple of 1 product, not a bunch of different products.
Response from contractorswholesalesupplies.comMay 3, 2023
Thank you for your feedback regarding your recent order. We're glad to hear that ordering and shipping were fast and easy for you. We're sorry to hear about the inconvenience with the split order and additional shipping charges. We understand that it can be frustrating to pay extra for shipping when it's not your fault. We will certainly review our policies and procedures regarding split orders and shipping charges to see if we can improve the experience for our customers. Thank you for bringing this to our attention.



