contractorswholesalesupplies.comReviews of contractorswholesalesupplies.com

Response from contractorswholesalesupplies.comFeb 13, 2025

Thank you for your review, and we apologize for the confusion. Upon reviewing your order, the listing clearly indicates that the "QT" refers to quarts, and the "(New Case Pk 4)" simply means that the minimum order is 4 units, as the product is sold in packs of 4. Based on the price, it's impossible for the order to be for a 4-gallon case. The price is for one quart. We’re sorry for any misunderstanding, and we will update our listing to ensure it's clearer moving forward. Thank you for your feedback!

Response from contractorswholesalesupplies.comJun 6, 2024

Hi Dr. Cleam, Thank you for reaching out to us. We understand your concerns regarding the product enhancement. We've sent you an email with detailed instructions on how to contact the manufacturer regarding the product enhancement, as that is already out of our control. Rest assured, we're here to assist you every step of the way. If you decide to return the item, please ensure it's in its original selling condition. Please respond to our email, and we'll be more than happy to provide any further assistance you may need. Thank you

Response from contractorswholesalesupplies.comApr 23, 2024

Hi Donald Zogaria, We're really sorry for the mix-up and the delay in responding. This isn't the experience we want you to have. Please reach out to us directly so we can make this right for you. Best, Contractors Wholesale Supplies

Response from contractorswholesalesupplies.comApr 5, 2024

Hi Marion, thank you for reaching out to us about the issue with the product you received. We apologize for the inconvenience caused. We immediately alerted our warehouse manager upon receiving your complaint, and they conducted a thorough investigation before processing the refund. Your refund has been successfully initiated. We understand your frustration and regret any disappointment caused. Rest assured, we take quality concerns seriously and are taking steps to prevent such issues in the future. If you have any further questions or need assistance, please don't hesitate to contact us.