The Container StoreReviews of containerstore.com

The Container Store’s order fulfillment system kinda sucks. It takes weeks to get anything from in store pick up, even for stuff that says is in stock in store (my guess is online orders don’t actually take from in store stock?? Or their inventory is not accurately available which is still sucky back of house management). Either way I don’t know that I really want to shop here again if it takes that long. I’ve had stuff waiting around in boxes all month in a small living space that I’ve been needing to organize with the bins from my order and it’s driving me crazy lol

Recently, on April 15, 2025, I worked my full shift for this nice company. I thought they were fair. it turns out once i got my paycheck on that following Friday. they did not pay me my full fair share. My check was short 50 bucks. another thing is they only scheduled Me 1 Day out of the week. it's not cool and it is tough

I liked the store but then they closed my credit account even though I paid everything on time. Will not shop here again.

Poor customer service-I tried to cancel an order after being alerted that the items were delayed, but they claimed that they couldn't, nor would they let me return the items without being charged without bringing them into a store. They do have great items, and are generally great to work with in store, but the website and support for it is terrible from a user experience. I'd recommend Wayfair instead for organizational items by far.