Christian
Great service.
Great service. Fast and helpful.
Response from Container OneAug 13, 2026
Thank you for your business. Don't hesitate to reach back out to us if you need an accessory or another container.

Container One is the leading provider of shipping containers for sale in the USA. Buy new or used Conex box shipping containers, container accessories, and modified shipping containers online with a few clicks. Get instant prices for shipping containers with delivery to your zip code. With over 30 years in the industry, over 75,000 happy customers, and over 300 locations nationwide, Container One has the expertise and selection to make buying a shipping container a comfortable experience.
Container One (containerone.net) has 298 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Shipping & Logistics · Cleveland, Ohio
Excellent

Shipping & Logistics · West Chester, Ohio
Excellent

Shipping & Logistics · Columbus, Ohio
Excellent

Shipping & Logistics · Independence, Ohio
Excellent
298 approved reviews, newest moderated first
Christian
Great service. Fast and helpful.
Response from Container OneAug 13, 2026
Thank you for your business. Don't hesitate to reach back out to us if you need an accessory or another container.
Rick
The sales people and the delivery driver where great to work with. The guy in logistics not so much.
Response from Container OneAug 4, 2026
Thank you for your feedback, Rick. We’re glad to hear our sales team and delivery driver were great to work with and helped make those parts of your experience a positive one. We also appreciate your candid comments regarding logistics, as feedback like this helps us continue improving communication and service across every part of the process. Thank you again for your business and for taking the time to share your experience.
Peter
Leaking container and no resolution Container One want me to fix the 3 leaks with their patch on the container. The sun shine through - the driver didn't inspect as promised - I'm done with Container One they can keep their patches.
Response from Container OneJul 9, 2026
Thank you for your feedback, Peter. We’re sorry to hear you were dissatisfied with your experience. After your warranty claim was opened, our team did respond and offered a permanent repair kit solution in line with the warranty terms, along with follow-up instructions to address the leaking areas you reported. While we understand this was not the resolution you were hoping for, the container ordered was a 40 HC WWT, and we did our best to provide a solution under the warranty terms for that grade.
Richard C.
I would never consider doing business with Container One again, after what I went through. Container was junk. Doors were jacked up. Customer service was crap. Never again!
Response from Container OneJul 9, 2026
Thank you for your feedback, Richard. We’re sorry to hear you were unhappy with your experience. The container purchased was a Wind & Water Tight (WWT) grade container, which is designed to provide a solid, functional storage solution, though it may show prior wear and repairs and is not always the most cosmetic option. If appearance is the main priority, a 1-trip container is typically the better fit. Each unit goes through our 5-step inspection process, and the delivery inspection was also reviewed and signed at delivery. If you are having difficulty opening the doors, this video may be helpful: https://youtube.com/shorts/6iPgQXsksLI?si=3MyJQHpUbAfx6V-i. If you still need assistance, please contact us directly so we can review the issue with you.
Zachary D.
Container quality was good, but your company sent the same driver that stole >$1300 from me, despite my request to have a different person to deliver my third container. Your driver tried to illicit more money from my mother when he did the delivery, thankfully no more money was stolen from my family. Mike, your current driver for my area, needs to be reprimanded for his illegal selling of containers to undercut your company and avoid paying taxes. If I am unable to get my money back from Mike I plan to file a report with the IRS for tax evasion and fraud.
Response from Container OneJul 9, 2026
Thank you for your feedback, Zachary. We’re glad the container quality met your expectations, but we’re very concerned by what you described regarding the delivery experience. The concerns you raised were escalated internally, and we take reports involving driver conduct seriously. Please contact us directly so we can continue reviewing the matter with you.
Travis
Was told that the unit was in stock nearby and would only take a week or two to get out of the port. 6 WEEKS later and we still had nothing. We NEVER received any calls from them without initiating the contact and having to be transferred at least twice. After we had to source the unit from somewhere else, we called to cancel and they conveniently said "we can deliver tomorrow". They then refused to refund all of our $.
Response from Container OneJul 10, 2026
Hi Travis, thank you for your feedback. Container delivery timing can depend on factors such as unit availability, yard release timing, and driver scheduling, which can sometimes affect how quickly a container can be delivered. While that does not excuse the experience you described, our team works hard to coordinate deliveries as quickly as possible and keep customers updated throughout the process. We appreciate you sharing this feedback and would welcome the opportunity to speak with you directly.
Carla
We struggled with a particular dispatcher who said he was trying to get a driver lined up (over 1 month delay). We delayed our project waiting on 2 containers. When I asked for a refund, his boss found a great driver.
Response from Container OneJul 30, 2026
Hi Carla, thank you for sharing your feedback. We understand how frustrating delivery delays can be, especially when they affect a larger project timeline. Scheduling can sometimes be impacted by driver availability, routing, and final dispatch timing, but we understand the importance of clear and timely communication throughout that process. We appreciate you bringing this to our attention and are glad the order was ultimately able to move forward.
Larry A.
On time delivery driver was very professional and friendly I did not receive the call before delivery My phone blocked his call
Response from Container OneAug 6, 2026
Thank you for your feedback, Larry. We’re glad to hear your delivery arrived on time and that the driver was professional and friendly. We also appreciate you pointing out the missed pre-delivery call, and we understand how call blocking can sometimes get in the way. Thank you again for your business and for taking the time to share your experience.