NACAReviews of consumeradvocates.org

Great experience and great customer service

I have been working with NACA on making my dream of homeownership a reality. I never imagined that there would be a possibility of owning a home. With NACA, I feel a lot closer to reaching that reality. Initially, it feels overwhelming with how much information is needed to be qualified, however once things begin plugging in, it begins to make more sense. My counselor has been helpful and responsive, ensuring that I'm submitting everything needed accurately. I look forward to the future and continuously working with NACA.

Staff and counselor are so responsive and respectful. They take time to explain all the steps to me

My experience started when I first called NACA to find out how I can get engaged with the program..called customer service and I was taken through a step by step process on how and what to do to get my feet wet and what to do after the representative was so patient as I had a lot of questions which she took time to explain and I was so grateful then when I was done with doing the course line I got a call from a counselor who ended up being my counselor whom took as and has been guiding my wife and I go through the process of submitting documentation and paperwork required ..our counselor has been very supportive to us and has made it much easier than what I had imagined it to be and we can’t wait till we finally get done and move into our dream home..thank you NACA

I’m currently going through the NACA homebuyer program and have had a positive experience so far. The process is detailed, but the guidance has been helpful and the program offers a great opportunity for people looking to become homeowners. I appreciate the support and the mission of helping families access affordable homeownership.

WE started the NACA process and the experience with the counselors made us hopeful of a greater future. Our counselor spoke to us in a personal level and explained the step by steps on what td do, how to do it, and what to avoid. We really appreciate that level of care and concern.

⭐⭐⭐⭐⭐ I had my first Zoom meeting with Ryne Savage, and it was an outstanding experience from start to finish. Ryne was professional, knowledgeable, and incredibly patient in walking me through the NACA process. He took the time to answer all of our questions clearly and made sure I understood each step moving forward. What really stood out was how approachable and genuine he was I never felt rushed, and he made what can feel like an overwhelming process much more manageable and straightforward. I'm feeling confident and excited about the journey ahead thanks to Ryne’s guidance. Highly recommend working with him!

NACA is helping me learn a lot about the home buying process. The counselors are very helpful, competent, and explain things really well for everyday people who are new to the home purchase experience. I also like that there's no long wait list and quick turnaround time from when you submit your documents.