NACAReviews of consumeradvocates.org

I want to express my heartfelt gratitude to the Neighborhood Assistance Corporation of America for your incredible support during the process of securing my dream home. Your dedication and commitment made a significant difference, and I truly appreciate all the guidance you provided. It has been a pleasure working with my agent AJ, and I am grateful for his support and patience.

So far, my experience with the NACA mortgage program has been positive. Our agent has been fantastic—very responsive and helpful throughout the process. While the list of required documents is extensive, it's manageable with good communication. Initially, categorizing three months of expenses felt overwhelming, but once we learned it only applied to checking and savings accounts (not credit cards), it became much more straightforward. Looking forward to continuing the journey with NACA. Update 6/18/25 NACA Update! We’ve officially found a house and are now in our 30-day escrow! The process is definitely not for the faint of heart — be prepared for a laundry list of documents to send in and lots of emails flying back and forth between NACA, your realtor, and the title company. That said, we feel very fortunate. Our NACA counselor knows the program inside and out and has been incredibly helpful at every step. Plus, we have a realtor who’s been willing to learn and adapt right along with us, which has made a huge difference.

So far so good… i went to the workshop and learned more about the process although not seamless it worked. I’ll admit I took my time but my planning paid off and if all goes well I’m sure I’ll be shopping and closing in a few months definitely before the year is out. I learned a lot through this process and hopefully to learn more going forward with maintenance.

I have been a member with NACA since June 10, 2023. In the beginning of my journey, I felt the assigned counselor at that time left me in limbo. I submitted everything asked and was not receiving any communication on next steps. I have now been assigned a new counselor Sharlene Slater who is the absolute best. I had my first counseling session with her on January 30, 2024 and she went into great detail of what I needed to do. She answered all my questions. I appreciate Ms. Sharlene honesty, professionalism, and enthusiasm. I know feel I am one step closer to purchasing a home.

The NACA counselors have been very kind and helpful so far. The process seems very straightforward. Did not love that they switched my counselor after I built a relationship already but the new counselor has been very helpful. Very direct on what information needs to be submitted. I'm still in the documents stage but will submit another review as I move forward.

Someone I knew told me about NACA. It seems too good to be true. but they did the process and were able to buy a home with a lower interest so I decided to also go through the process. The process is going good so far. but just be aware it is a very long process. Back then you didn't have to pay for a credit report, but now you have to pay a small fee for the credit report. Other than that good experience so far.

If you're looking for a home with low interest rates is affordable has no down payment and is not credit driven then NACA is the place to start. THEY ARE STEP BY STEP INSTRUCTIONS,RELIABLE STAFF ALWAYS READY TO HELP YOU ALONG THE PROCESS

I love the experience so far. Each employee wants you to win and they work with you to help you achieve this. I appreciate how many of the employees themselves have gone through the program so they can relate and do encourage you. I am looking forward to getting to the finish line.