mouli
Good service!!
Good service!!
Conservation Construction of Texas Award Wining Energy Efficient Windows and Doors Made Here in USA.
Conservation Construction Of Texas (conservationctx.com) has 88 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Contractors & Consultants · Larchmont, New York
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Showing 5 reviews with 3 stars · Clear filters
mouli
Good service!!
Shannon
Service and quality is ok, in hindsight I should have looked at Lowe’s or Home Depot. I had to reach out to get scheduled, then they measured wrong and I didn’t have window for a couple days. I’ve noticed on of the window screens is already coming loose. With the expense of these windows I didn’t think I’d see wear and tear in less than a year of install. Mildly disappointed
Response from Conservation Construction Of TexasJul 22, 2019
Hi Shannon – we’re sorry to hear that you aren’t satisfied with the quality of the windows. I do see that there were 4 windows measured incorrectly – that is an unfortunate circumstance; and one that does sometimes come with custom built windows. Also because they are custom built, our normal lead time for building windows is about 3 weeks - but we did expedite these due to the mistake, and were able to get them ordered and installed within 10 days. Your window screen material is covered by a lifetime warranty, so if you’d like us to come out and address the screen issues please don’t hesitate to give us a call.
Daniel S.
One window leaked from the top onto kitchen coutertop, and still leaked after 1 repair visit, so I repaired it myself by caulking along the top (exterior) edge of the window.
Response from Conservation Construction Of TexasJul 22, 2019
Hi Daniel – We do show that we had a service technician out for the leaking kitchen window, as you mentioned, and that he re-caulked the exterior of window as the leak appeared to be from wind driven rain. Had we known that the issue continued, we would’ve been happy to come out and re-assess.
Alisa C.
Our initial experience with Conservation Construction was not pleasant. Once my husband and I met with Treven and liked his presentation, he told us that someone was going to call us to come and take measurements of the windows. We received a call a few days later and made arrangements but the guy never showed up on the agreed day. We then made another appointment with the same guy and he again never showed up the second time. It was a no call, no show on both times after waiting the whole afternoon and evening for him. At this point, my husband and I wanted nothing to do with this company. We then contacted Treven to cancel the whole project because of our experience but received a call from Dan Miller who is in charge of the DFW area and was really nice and was very apologetic on the other guy’s behalf and almost fired him (of course I didn’t want this guy fired). Treven and Dan are the only reason we decided to do business with this company because they were really nice and professional. After speaking with Dan, he stated that he would send someone else to do the measurements and that guy did not disappoint. He was here right on time and was very professional too. We love our new windows. Whether or not we are saving money yet, it’s hard to tell because we only installed 5 and still have more windows to go. Would I recommend this company? Well yes, because I realize that in every organization, there are good and bad employees.
Response from Conservation Construction Of TexasJul 10, 2019
Alisa – Thank you for your feedback! We appreciate you recognizing the effort that was made to make things right, and are happy to hear that you love the windows!
Ileen
The gentleman who installed the door was great. The time it took to actually receive the door was longer than expected. The salesman was courteous and informativd.