Conscious ItemsConscious Items online store has a great collection of spiritual items for your home and meaningful jewelry designed to keep your mind and body enlightened.
Conscious Items (consciousitems.com) has 533 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Valerie
The customer service is as outstanding as the crystals they sell. They responded quickly to my emails and addressed my concerns.
Response from Conscious ItemsAug 21, 2026
Hi Valerie, Thank you so much for your kind words! We’re so happy to hear that our team could respond quickly and help address your concerns. It truly means a lot to know you felt supported and cared for. ✨ We’re always here whenever you need us! Warm regards,
Noris
Only good experiences with its products and customer service!! Keep up the lovely work! :)
Response from Conscious ItemsAug 19, 2026
Hi Noris, Thank you so much for taking the time to share such a lovely review! 💜 We’re so happy to hear that you’ve had consistently positive experiences with both our products and our customer service. Your kind words and continued support truly mean a lot to our entire team and encourage us to keep doing our best. We’re grateful to have you as part of our Conscious Items community! ✨ Kindly, Conscious Items Team
Celeste A.
I purchased 2 wands and a pendant. The items were as ordered, but the pendant was smaller than expected. When I contacted Conscious Items about a return, they were beyond helpful, and were gracious, supportive, kind, and genuinely interested in my satisfaction. A REAL person wrote to me, followed-up in a timely fashion, and offered options to ensure my satisfaction. I can't recall customer service that was more efficient while being genuinely caring. I so wish more companies offered this level of customer care. They are beautifully aligned with the nature & quality of the items they offer. Truly, they helped restore my faith in people!
Response from Conscious ItemsAug 10, 2026
Hi Celeste, 💛 Thank you so much for your incredibly kind words! It truly means a lot to hear that you felt cared for, supported, and heard by our team. We’re so happy we could make your experience a positive one. Your trust and thoughtful feedback mean the world to us! ✨ We’re always here whenever you need us! Warm regards,
Jodie A.
This company truly took care of any of my needs. Exceptional customer service. That is why I rated it a 5 star.
Response from Conscious ItemsJul 20, 2026
Hello Jodie, Thank you so much for taking the time to leave us such a wonderful 5-star review! 💜 We truly appreciate your kind words and support. It means so much to our entire team to know that you had a positive experience and felt well taken care of. Providing the best possible service to our customers is always important to us, and we’re grateful to have you as part of the Conscious Items community. ✨ Kindly, Conscious Items Team
Dorothy N.
Ordered items from Conscious Items and one bracelet had a flaw. Ken, Customer Support was on it and replaced the bracelet with no problem. Conscious Items is very customer service oriented.
Response from Conscious ItemsJun 28, 2026
Hello Dorothy, Thank you so much for taking the time to share your experience and for your kind words! 💛 We're delighted to hear that we were able to resolve the issue for you and that you were happy with the support you received. Providing excellent customer service and making sure our customers are satisfied is always our top priority. Thank you for choosing Conscious Items. We truly appreciate your support and hope you continue to enjoy your crystals for years to come! ✨
S.
A few months back, I placed multiple orders with Conscious Items. Initially, I was super excited to have discovered the brand, especially after coming across a number of positive reviews. One of the items I ordered was the K2 Stone Bracelet, which transferred blue dye to my skin upon wearing. From what I've read online, authentic K2 does not transfer blue residue, meaning the product I received was likely a dyed imitation. For a site that boasts authenticity, this was a bit disheartening. It's also concerning, as a number of people are sensitive to dyes. I sent Conscious Items a couple of different emails requesting a refund on my orders. It has now been over 3 months, and I never received a response, even though the site mentions a 30-day full return policy. (My original refund request was submitted within the 30-day return window.) So, I've since been enjoying several of the other items I ordered, which I believe to be authentic. I'm not a fan of poor reviews, especially for a brand with products that are bringing joy to others in the world. A simple response promptly addressing the issue would have gone a long way with me.
Response from Conscious ItemsJun 27, 2026
Hello S., Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment this experience has caused. We'd like to kindly clarify that our items are made from genuine crystals, and authenticity is something we take very seriously. We would appreciate the opportunity to review your concerns further and investigate this matter. Our team contacted you regarding this matter asking for more information about your order so we can do our best to help. We look forward to your reply and the opportunity to assist you further. Thank you for your patience and understanding. ✨ Kindly, Conscious Items Team
Janna W.
I have purchased MANY items from this shop and have been satisfied with all of them. I have a dozen or more crystal bracelets from Conscious Items, plus other jewelry and some lovely crystal decorations for my home. My selenite tower lamp lights my bedside every night. I've also obtained gorgeous raw crystals for my collection. They are very careful in describing each piece accurately and completely. When I've had a problem it was usually due to lack of reading the description. The customer service is amazing. I've really only ever had two issues, one about stacking discounts and one about a bracelet which I thought was not well represented by the online photos. In both cases,customer service was prompt, getting back to me within 24 hours, and thorough, working with me until I was satisfied. The bracelet photos have since been changed on the website and I bought a second one! Conscious Items is an A+++ seller and I highly recommend them.
Response from Conscious ItemsJun 22, 2026
Hi Janna, Thank you so much for this amazing and detailed review! We’re truly happy to hear you’ve been enjoying so many of your Conscious Items pieces, from your crystal bracelets to your home décor and selenite lamp. ✨ It means a lot to know you’ve had positive experiences with both our products and customer service, and we really appreciate your understanding and feedback over time. We’re especially glad we could support you quickly and work things through together. 💖 Thank you for your continued trust and recommendation. It truly means the world to us! Warm regards, Conscious Items Team
Barbara P.
I received my triple protection bracelet in record time, and it fits perfectly! I believe this beautiful item will benefit me as advertised. I'll be looking to order from Conscious again, thank you!
Response from Conscious ItemsJun 12, 2026
Thank you so much for the wonderful review, Barbara! We're glad your Triple Protection Bracelet arrived in record time and fits perfectly. Reviews like yours mean a lot to our team, and we hope your bracelet brings you everything you're looking for. 🥰 We'd love to welcome you back for your next piece, and if you ever need anything, our support team is always happy to help. 💛 Kindly, Conscious Items Team
