ConnectionReviews of connection.com

4.4679 reviews
Computers & Phones
730 Milford Road, Merrimack, New Hampshire

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Connection

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About Connection

PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.

Connection (connection.com) has 679 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: connection.com
Website: connection.com
Category: Computers & Phones
Location: Merrimack, New Hampshire
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Connection reviews

679 approved reviews, newest moderated first

Dana S.
Feb 28, 2022
Fantastic service
Fantastic service. Easy ordering and delivery was prompt!! Thanks
Response from ConnectionMar 7, 2022
We really appreciate the feedback. Let us know if we can help with anything else. Thanks!
Beverly
Feb 28, 2022
I was on the phone for 30 mins after…
I was waiting on the phone for 30 mins after that I got a recorded message that someone will call you back ASAP this is not right I will never do any business with them again. Phil
Response from ConnectionMar 7, 2022
We’re sorry your experience wasn’t a positive one. We really appreciate the feedback. Thank you.
Sarah R.
Feb 28, 2022
Easy purchase of equipment and extended…
Easy purchase of equipment and extended warranty. Purchase came when stated 48 hours after purchase confirmation. Will purchase again from your site.
Response from ConnectionMar 7, 2022
Thank you so much. Don't hesitate to reach out if you need help with anything else. Thanks!
Trevor S.
Feb 28, 2022
One of the few stores that had the IPad…
One of the few stores that had the IPad I was needing. Fair price and shipped in just a couple days.
Response from ConnectionFeb 28, 2022
Thank you for the feedback, we really appreciate it. Let us know if we can help with anything else.
larrythecomputerguy
Feb 28, 2022
Quick delivery and was in stock
Quick delivery and was in stock! Exactly the SD card holder I was looking for, and at a very good price! Have been dealing with these folks for years now.
Response from ConnectionFeb 28, 2022
That is great to hear. Let us know if we can help with anything. Thanks!
Jessica C.
Feb 25, 2022
Bad customer service
Bad customer service, don’t buy anything from them.
Response from ConnectionFeb 28, 2022
We apologize the shopping experience wasn’t a positive one. Customer service is a priority for us, so to hear we didn’t meet your needs is unacceptable. We’re going to contact you directly to learn more about your experience. Thank you so much for the feedback.
Jan Irvin P.
Feb 25, 2022
Good customer service and on time…
Good customer service and on time delivery
Response from ConnectionFeb 25, 2022
Thank you for the feedback. Let us know if we can help with anything. Thanks!
VICTOR HUGO C.
Feb 25, 2022
Called and C/service sounded like they…
Called and C/service sounded like they could care less. We may ship it today, and you will get it when you get. I will see if I can find the items I ordered somewhere else.
Response from ConnectionFeb 25, 2022
We’re sorry your experience was not a positive one. We will contact you directly to try to help. Thank you so much for the feedback, we really appreciate it.

ConnectionReviews of connection.com

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Connection reviews

Fantastic service

I was on the phone for 30 mins after…

Easy purchase of equipment and extended…

One of the few stores that had the IPad…

Quick delivery and was in stock

Bad customer service

Good customer service and on time…

Called and C/service sounded like they…

About Connection

About these reviews

More in Computers & Phones, New Hampshire

MacConnection

GovConnection

Gpucycle

Mojo Dialing Solutions

Connection reviews

Fantastic service

I was on the phone for 30 mins after…

Easy purchase of equipment and extended…

One of the few stores that had the IPad…

Quick delivery and was in stock

Bad customer service

Good customer service and on time…

Called and C/service sounded like they…