ConnectionPC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingComputers & Phones · Merrimack, New Hampshire
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679 approved reviews, newest moderated first
fob
I emailed support to cancel the shipment and they never did
Response from ConnectionMar 8, 2023
Hello, I'm sorry to hear they did not cancel your order. Sometimes this happens as orders ship so quickly that they go out before we are able to cancel them. We will work with you to resolve this. Thank you for your review.
Maurene C.
The Connection website is easy to use. Our account rep responded immediately to the order request. Fast and efficient! Your the best!
Response from ConnectionMar 6, 2023
Thank you so much for the feedback. We really appreciate it. Don't hesitate to let us know if there is anything we can do to help.
Satisfied C.
Great price and fast shipment.
Response from ConnectionMar 6, 2023
That is great to hear.
Mark W.
My rep is very good, and his assistant Courtney Standclif is fantastic!! She is a huge part of WHY we use connection.com.
Response from ConnectionMar 6, 2023
Thank you so much, we are really happy to hear you're satisfied with your level of service and support.
Liam
The company cancelled my order without even notifying me. After 3 days of ordering a MacBook and receiving confirmation and a charge on my credit card, I did not receive any tracking number. The previous order number showed in progress in my account, but after two days they deleted the order in my account. My card is still showing a pending charge. This company is UNRELIABLE and I would never consider ordering again from them. Update order number: #62012497 I contacted their customer support through email, no responses after another 3 days.
Response from ConnectionFeb 24, 2023
Hello, I'm sorry to hear about your experience with not receiving your order. If you can respond with you order number, I will reach out to our customer service to see what we can do to make this right. I'm sorry again! Thank you!
Jamie
Great turn around time on the equipment ordered.
Response from ConnectionFeb 16, 2023
Thank you. We appreciate the feedback.
JVB
Luke Parenteau is so helpful and responsive! Grateful to have him on our account!
Response from ConnectionFeb 16, 2023
That is so great to hear. Thank you so much for the feedback.
Michael L.
Connection is a Great Company to work with. Professional, Efficient and Extremely Helpful!
Response from ConnectionFeb 16, 2023
We really appreciate it Thank you so much for the kind words. Please let us know if we can help with anything.