CondenastReviews of condenast.com

Abo Anfrage per E-Mail, wie auf der Homepage angegeben, abgeschickt. Automatische Antwortmail erhalten. Nach 6 Tagen kann immer noch keiner eine Antwort darauf geben. Verweis auf die 0800 Nummer. Nach Anruf kommt man bei der gleichen Dame raus, wie auf der Nummer in der Antwortemail. Da macht es doch Spass ein Abo abzuschließen, wenn es von Anfang an so geordnet läuft! :) Schade, werde es über einen anderen Anbieter versuchen

Complete scam. I paid for the AD subscription and haven’t received any issues. Their support is just ignoring me or hanging up :) :) :)

I have been a customer since 2009 as verified by their CS Dept. I have my own subscription to Bon Appetit and pay for two other Gift Subscriptions. I have been continuously frustrated with their aggressive billing practices via mail stating "YOU MUST PAY YOUR OVERDUE BALANCE" to ...continue subscription... I am PAID in FULL through JUNE/JULY 2025! Their CS Rep verified all of this info over phone. The bills received are aggressive revenue generation practices and NOT FACTUAL! OVERDUE ACCOUNT? NOT ACCURATE! Invoice states DUE DATE 07/03/24. DO NOT acquiesce to their aggressive bullying billing tactics. BTW I tried to find a Contact US or Consumer Complaint web address on their site to send this information but again they are evasive. Such a shame that good content is marred by business bullies.

I am a new US subscriber to their Traveller magazine. According to their confirmation email upon payment in full for a year's subscription the first issue was to arrive on/or about May 25, 2024. It's May 10th today & still I have yet to receive the magazine. So I tried emailing Conde Nast Traveller UK via their own website after registering my account. I emailed them four times. Not one reply to date. I tried messaging them via Facebook & Instagram. No one there bothered to reply. So I have no idea what's going on with my magazine. I was trying to avoid calling due to the costs and the time difference. They don't even offer a cost free phone number for international customers. I thought I'd subscribe in order to save $$ instead of purchasing the magazine in person or from other vendors online. But after reading the very poor reviews about customer service I believe I've made a big mistake. I am thinking of canceling the subscription if it's this problematic already. Except I read that the only way to cancel is by emailing them. Or calling! Yes. They charge in full upfront and leave the customers stuck if they've got any concerns and/or problems with their subscription.

Complete scam artists. I cancelled my subscription years ago, stopped receiving the magazine but they carried on billing me. They said they emailed to remind me but they didn't. Disgusting company.

I feel like Condé Nast is the worst offender of making you subscribe and then making it SO hard to unsubscribe. I have been frustrated by this company multiple times and they DO NOT refund any payments at all. Even if they failed to properly process cancellation requests or if you have not used or even been able to access the services for which they took payments. I hope that I never end up sucked into their sphere again but it is difficult when they seem to run half of the publishing world!

Purchased the Vogue Advent Calendar for my partner in November. After a few days she found gifts in the wrong places or missing. Contacted customer services on the 14th December in a hope to sort the issues before the end of advent. It is now the 5th January and not a single email to resolve although I have now tried 3 times to get through to someone. Previous year purchased the Harrods advent calendar, absolutely no issues at all. Would not recommend Vogue advent

Terrible, terrible. I too have tried to subscribe 5 times to their discounted offer to House and Garden. Each time after a few days, I get a letter telling me this has been declined by my provider. My provider has given me 5 reference numbers proving they have passed the request. The subscription team do not take this on board and continue to blame my provider. COULD THIS BE A GET OUT FOR THE DISCOUNT? Unbelievably bad. Meanwhile I have received 5 boxes of red candles (I don’t want or like red candles) with a covering note “hoping you enjoy your subscription” A magazine to enjoy would be nice and I was told I can’t cancel the candles.