CondenastReviews of condenast.com

Conde Nast's Vanity Fair intentionally makes it almost impossible to cancel your subscription online. There are endless sign loops, a convoluted "FAQ", and confusing "instructions" on how to supposedly cancel that do not work no matter what you do, Once they get your payment information they charge top dollar for resubscribing-with no notification email. In addition, the magazine has become relevant only to those who are interested in Hollywood and the British royal family. It's a shadow of its former self. I will never resubscribe.

Prämien werden nicht verschickt. Nach einen Monat wird gesagt die Prämie wurde gerade nachbestellt. Email Support reagiert auf Kündigung seit drei Wochen nicht. Lächerlich. Print ist tot wegen solcher schlechten Läden. Selbst schuld.

This company sucks! Got an e-mail about upcoming subscription charge. All good, since it should let me cancel the sub. Only issue was the page to manage the subscription did not work at all. So I thought I would come back later, but forgot. A few days later I see an unknown charge on my card, and manage to figure out that it is actually a New yorker subscription. I try to cancel again, this time actually managing to unsubscribe, and ask for a refund. They just say the terms say no refund after payment, and so they keep the money. I will never buy anything associated with this company ever again.

Sono almeno tre mesi che provo ad abbonarmi a Vanity Fair. La procedura da sito si blocca. Ho scritto all’assistenza ancora ad agosto e mi è stato risposto che avrebbero risolto. Poi il nulla. Ora ho provato a riabbonarmi con il qr code trovato sulla rivista è nemmeno stavolta funziona. Sono sinceramente delusa.

I cancelled a Vanity Fair subscription last summer weeks before auto renewal. They still charged me $58. When I saw the charge on my American Express, I went to VP where it told me I did not have a subscription. I then went to CN to complain about the fraudulent charge and got no reply. Went back to VF days later and suddenly I had a subscription! Complained to AE and CN lied to them. Now this summer they have the audacity to tell me they are charging me again. I had to block them at AE and had blocked them at PayPal. Don't fall for their cheapo $15 subscription. They will then fraudulently charge you $50 something the next year even if you cancelled the subscription!

I subscribed to The New Yorker for 30 years. After three decades as a loyal customer, I am appalled by how Condé Nast treated me. About a year ago, I was offered a free subscription to Wired magazine. I accepted the free offer. A year later, without any notification that I saw, Condé Nast charged $30 to my PayPal account for Wired. I called customer service immediately and asked for a full refund. Instead, I was told they would refund only 50% if I agreed not to dispute the charge. I refused. I told them I intended to challenge the billing because I did not knowingly authorize a $30 paid renewal. This is an unacceptable way to treat any customer, especially someone who subscribed to The New Yorker for 30 years. My advice is simple: Be extremely careful before accepting any “free” Condé Nast subscription or promotion. Watch your PayPal and credit card accounts for later renewal charges. After this experience, I will no longer subscribe to Wired, The New Yorker, or other Condé Nast publications. Avoid Condé Nast. I trusted this company for 30 years. That trust is gone.

If I could I would rate them a -100. They are dishonest and would not let me cancel my " automatic yearly subscription" although I called as soon as it hit my credit card. They said they would refund only 35 then tried to make it go on the next renewal, haha! I will never do business with them again and have 10 professional friends who canceled after hearing about my experience

Really disappointed in their predatory subscription style; I wasn't aware I was on an auto-renew plan (lack of notifications sent), and the same day I got charged $130 (for an annual renewal of The New Yorker), I called requesting a refund and they feigned it wasn't possible, only to keep me on the phone for a long time, trying to then say I could get 25% refunded, then 50% refunded, but ONLY if I remained on auto-renew. When I insisted on a cancellation immediately (to get out of the insidious loop of auto-renewal without reminders) she informed me no discount was possible. Yucky, gross predatory practices for what is supposedly an esteemed company.