SAP ConcurReviews of concur.com

Unprofessional, hostile, rude, condescending, useless, they do not care, zero empathy, they don't bother reading your messages or even try to understand your concerns. Takes more of your time than it saves time. They never come up with a solution, only try to sell you an upgrade to something that doesn't work. You'll go around and around in circles with support team. You are being passed around like a hot potato. It took more than a year to implement and in the end we abandoned the project. An alternate supplier did it in a couple of days. The executive are a bunch of children and the project manager doesn't know what he's doing. Biggest shit show I've seen in my career.

This application is very complicated, every business trip is a nightmare because of it. A lot of corner cases that breaks the application.

Everything is terrible about this app.

Absolutely the worst program, trying to log in with 2FA is a joke, I am so happy that we are switching to another program, I will take so much pleasure in deleting this app that I will probably download it again just to have the pleasure of deleting it again. Its too bad that 1 star is the lowest I can give because Sap Concur is not even worthy of that by a long ways.

Our company switched from Expensify to Concur several months ago and it has been a nightmare. Our operations staff got so tired about hearing me vent about how clunky and inefficient the travel booking platform is that I've been exempted from having to use it. But the expense reporting also sucks. In the most recent snafu, I took photographs of two meal receipts from a recent work trip. They were not imported into my monthly expense report. When I used the "ExpenseIt" feature in the app, it imported the data from the receipts...and then disappeared the receipts. Now I can't submit the report without those receipts.

Avoid, avoid avoid. Hardest system in the world to use.

Worst ever used to get paid by greeneking by this system supplying entertainment. I'm owed £1000s of pounds still and when did get paid sometimes took months to get my money from them worst site ever thank god I'm out if it but never got my money owed

Given one star as it is not possible to give zero. I've used three of four different expense and travel management systems during my career, but concur stands out as a uniquely bureaucratic inefficient time consuming value subtracting software utility. Of course, it depends on which business rules were activated when the system was set up in your company, which in my case is microchip. The company adopted a stringent selection of settings resulting in vp's spending several days or more trying to resolve five dollar receipts. I counted twenty six emails when personally making one travel reservation which involved two stops. There is no question that it is completely ineffective.