JPB
Bad invoicing platform
Bad service, complicated, not intuitive, slow process, subject to multiple rejects, inacceptable transparency. Should I continue ?
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
SAP Concur (concur.com) has 153 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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JPB
Bad service, complicated, not intuitive, slow process, subject to multiple rejects, inacceptable transparency. Should I continue ?
Adam
I am just going to repeat what others say. Overly complex, very clunky, unintuitive, very difficult to use for booking anything or making expense claims. Looks like it was written in 1980. Dreadful.
Kevin T.
It is clearly set up to be overly complex and hopes the employee gives up. A truly awful product
Ramanath B.
I think the SAP Concur teams get a hefty bonus for making the process painstakingly complex- primarily when used by workers to submit expenses. Many I know have given up claiming expenses just because Concur is a hassle not worth having. Makes even a programmer wonder existentialism.
Deidre
Dire........................ Is unintuitive as already stated by others. Time consuming at client/employer cost. This will cause me to leave my company due to stress caused over the years that my company have used this awful set up.
Ewan R.
Awful product. Unintuitive and excessively complex. You need to photo and upload all receipts. I still need hard copies of them all in case we get audited by local tax authority so duplicates the effort.
Owen A.
This is BY FAR the very worst invoicing company I've ever had to deal with. Totally nonsensical error messages, way too many stages for each claim, and an interface that is just horrible. There is NO CUSTOMER SUPPORT LINE TO CALL! I am literally on the verge of quitting my entertainment role at a Greene King venue due solely to this awful payment system.
Mr H.
Very counter intuitive software, notchy to use, very steep learning curve needed. Generally protracted, awkward and uses vague language in places making it more difficult to understand.