kim S.
Think twice or three times before diving into the Program
I have been experiencing some run around also with this company. I have a SIGNED Settlement for one of the 2 remaining accts i have which was Signed in the middle of Sept and now i have received 5 emails regarding that same acct at a higher settlement price and that they want to settle this acct. Settle what???This acct was Settled in Sept. I have proof of the documents!!!!! How is this possible????. All paperwork , phone calls etc have been done regarding this settlement in mid Sept. Someone is not telling the full true story here So have you been ripping me off all this time????. I have been in this program for over 2 years. Started with 6 accts and the one above being settled left me with one acct. This was all recorded via phone calls, emails and texts. Now im not sure what they are trying to pull off here but my monthly payment with only one account left and the above acct settled should be more than enough each month to pay this off in full before 24 months. When i first signed up for this program i was told all fees were already added into everything. So to drag my settled acct out for 24 months is just a plain ripoff when all other accts are settled and paid. Where is all this money going from my montly payment? I am still waiting for reply to my email regarding the above acct but have heard nothing yet. I will also be in touch with my Attorney Generals office if this is not resolved as the above account is a binding document.
Response from Concordia Legal AdvisorsOct 6, 2026
We are sorry to hear that our services did not meet your expectations. We understand how frustrating it can be to receive new information regarding a settlement agreement that you previously accepted, including questions about how service fees are applied. Our service fees are 27.5% of the enrolled debt amount and are only charged as debts are successfully settled. We understand that each client's financial situation is unique, and we want to ensure your concerns are thoroughly reviewed and addressed. To assist you further, a member of our Help Desk team will be reaching out to discuss your concerns in greater detail. If you prefer immediate assistance, please contact our Help Desk Department at (949) 570-9889 and speak with one of our support specialists that would be happy to assist you. We appreciate the opportunity to address your concerns and look forward to working with you toward a resolution.




