Scott
The serum lacks clear instructions.
It took longer to receive the trt once approved than i expected. Also the labeling is not clear to me. (5ml) 200/0.5 mg/ml inject 0.3 ml subcutaneously. That is a lot of numbers. How about some clear written instructions? The included syringes have marking of up to 50 units. How many units in a ml?
Response from conciergemdla.comJul 21, 2026
Thank you for your feedback, Scott. We sincerely apologize for the confusion regarding your medication instructions and the delay in receiving your TRT after approval. We understand that medication labels can sometimes be difficult to interpret, especially when they include concentrations, volumes, and dosing information together. Our goal is to make the process as clear and straightforward as possible. We'd be happy to review your prescription with you and explain how to measure your prescribed dose using the syringes provided. We appreciate you bringing this to our attention. Your feedback helps us improve our instructions and educational materials for all of our patients.