conciergemdla.comReviews of conciergemdla.com

I had a really unsettling experience. I called about my prescription from them, and they had no idea who I was. It was quite frightening.

Staff only communicate by text, which is really bizarre and very inefficient. Staff did not schedule a time for the screening provider to call me, so it took multiple missed calls over several days before connecting with the doctor. Staff waited more than a week after I received medical approval to place my order with the pharmacy and didn't explain the delay.

Total incompetence. When speaking with the first person for my initial booking, they said that they were reaching out to the local nurse to see if she would be able to come tonight, Tuesday, to give me a much needed infusion. I was told that she was available and would be at my home between six and seven P.M.. I received a questionnaire to fill out and I did. A while later I get an email saying that they could book me for Friday. I called the company back and the care coordinator said that the nurse had absolutely no availability today and the first available day would be Friday. If the nurse was not available, then why did the first person tell me that she was? They sure took my money quickly enough. And now I am waiting for a confirmation of my refund. Finally after another call, I received my refund confirmation. Additionally, when I first spoke to a gentleman named Nick Gento, I was quoted a price of $999.00. On the receipt that they sent me.It's said that the cost was $1,299, a three hundred dollar difference than what was quoted. The coordinator Gwen that I spoke to about my refund sounded like she was thirteen years old, and her English was beyond horrid. Stay far away from this company. Their incompetence is beyond astounding.

No team cohesion. It took literally months and meeting with Dr. Sogol in person at an event to get a simple question answered. Which was, could I use your services in my area. If this is how clients are met on the front end I’m glad I’m going elsewhere.

The “free” 2 month trial is not free. It sounds like the bloodwork is included but is another $250

It’s fraud.

No response to multiple emails after making nearly 2k in payment.

Terrible customer service