ConceptionsReviews of conceptionsrepro.com

Amazing folks

We switched from another fertility clinic to conceptions and the difference has been amazing! Staff are happy, friendly and helpful. We are treated like people, not just like patients and our nurse is easy to get in contact with. We are very happy we switched!

What a great team of medical professionals! My husband and I met with Dr. Bush who was very honest and straight forward on what we were looking at. The team was compassionate, helpful and truly cared about us. Highly recommend them!

Unfortunately unpleasant to work with... I did "outside monitoring" at Conceptions which means I went there only for ultrasounds and bloodwork while I was being treated by a more specialized fertility clinic out-of-state (after several failed rounds in state at another clinic). It was stressful to be working with an out-of-state clinic and having to coordinate local monitoring at Conceptions, and Conceptions made it even more difficult than necessary. I found Conceptions disorganized and many of the staff are rude, which is the last thing a patient going through fertility treatment should be exposed to. This does not apply to all staff. The women who is Conceptions' coordinator for outside monitoring was fantastic, but unfortunately the staff who interact with patients at their appointments were rude and sometimes unprofessional - this applies to the staff who check in patients and handle billing, and one of the ultrasound techs at the Littleton location is particularly unpleasant. For this reason alone, I would not recommend Conceptions. Prior to switching to my out-of-state clinic, I did several rounds of IVF at another fertility clinic in the Denver area. They were far better organized and always delightful. Also, the Littleton Conceptions facility and their ultrasound equipment was not as updated as the other fertility clinic in Denver that I went to. Another thing to be aware of is that Conceptions refused to provide information to patients regarding their follicle growth during a treatment cycle. Both of my other clinics provided me with all information relating to my progress and response to the treatment, which I found very helpful and believe is the appropriate approach. You work hard to follow the treatment protocols, being kept in the dark as to your progress is frustrating and unnecessary. I feel blessed to have worked with other clinics and believe the grass is greener elsewhere.

I was a patient at Conceptions for over a year. During that time, I was seen by two different physicians and almost all the IVF/FET nurses across four different locations. You don't really see or communicate with your physician after your initial meeting so I won't comment on that here. In short, the first was awful, the second was tolerable (if you made room for their enormous ego). The ultrasound techs and phlebotomists were all fantastic and, frankly, you see them more than anyone else so that was nice. The nurses are hit or miss and the entire nurse management system is horrendous. For example, my nurse was OOO quite a bit and not only did I not get any advanced notice so I could ask questions ahead of time, but I was then handed off to other nurses who didn't know my case well and one time they even forgot about me and I missed a timely procedure. The billing department is awful. They can't answer questions about procedures since they're not "medical professionals" and the nurses/doctors can't answer questions about billing because they're not experts in it. So there is nobody to connect the dots for you! Also, I had to ask multiple times to get an accurate summary of charges for a cycle so we had documentation of what we were paying for. The lady who did it was completely incompetent and unprofessional. Adding simple billing software would do wonders for this team. Lastly, they never stop selling you. Even after you've paid and are doing cycles, you are inundated with their success rates. They also post newspaper articles around the office of ads they purchased--all to trick patients. Lastly, they are so classy that when you "graduate" they give you a Conceptions-branded chapstick and pen. SERIOUSLY?! Yes, you CAN have success at this clinic but it comes at the price of your sanity. Just know what you're getting yourselves into! Lastly, I communicated all these areas of feedback to the Conceptions team when I was a patient as I don't feel it would be fair to surprise them with all this now.

Pleasant Experience.

Couldn’t go smoother.

I turn 43 this month, and thanks to Dr. Bush and his amazing team I am 29 weeks pregnant with my first baby! Dr. Bush has an incredible ability to confidently and reassuringly tell it like it is, and in my mind this is a good thing. He is very experienced and gives good advice- you should trust his advice! There is a small practice feel to Conceptions which also worked very well for me compared to other groups. The nurses were always very responsive, consulted with Dr. Bush when needed, but otherwise they were always there to walk me through every step and help me through the lows and share in my excitement of the highs. Erika P., Tasha M, and Cori S were all amazing!!