CompTIAReviews of comptia.org

I paid about $650 for a bundle that included a voucher and a retake voucher. I work so it took me quite awhile to study. It’s been a year, but to my understanding I only have worry about the certification retirement date but in actuality the vouchers expire. The voucher literally expired days before I attempted to schedule my exam. I called customer service and spoke to Destiny and basically was told “nothing we can do”. I feel ripped off for a two main reasons. 1. It was extremely expensive and the bundle only covers core 1 and not core 2 (which I didn’t realize and that’s ridiculous for the price) 2. No extension, discount, or resolution was offered (you’d think the expiration wouldn’t be hidden in small fine print and why the company’s policy so adamant not to help a customers I.e. no returns all sales final mindset???)

I am deeply disappointed by the lack of professionalism exhibited by the CompTIA team. My experience with them has been marked by uncooperative support and an overall lack of professionalism. Firstly, the support team was non-collaborative and failed to address my concerns adequately. Their communication was subpar and left much to be desired. Additionally, I found the demeanor of the "protector" to be highly unappealing. The individual in question spoke in a manner that I found unprofessional and frankly, offensive. Furthermore, the cost of the exam was exorbitant. Considering the quality of service provided, I expected better value for the price paid. Overall, I cannot recommend CompTIA based on my experience. Their lack of professionalism, uncooperative support, and high prices make them an unsuitable choice for anyone seeking certification or assistance in the IT field.

The exams don’t replicate what you study unless you have experience of some sort you have to knowledge of what is ask and first hand experience otherwise don’t waste your money on the test.

I have cleared both Comptia A+ exams but I am not able top download certificates-Please send me my certificates by email asap because I need next week

Went to take my exam, the day before my proctored exam I had to reschedule. CompTIA, themselves, states you have up until exam time to reschedule. So, I did, the day before, got the message that I was rescheduled, and thought nothing of it. then I get to my new exam date, and nothing was ever sent to me, I go online to check, and they have me listed as failure to appear for my test. went to their support who won't investigate why I never got it, just said "oh well, we can give you a discount, but you're screwed" so they essentially stole $350 from me. they are a scam; I would get any other certification.

Very poor support

My company paid almost 3k for an instructor led course that included an exam voucher and a retake voucher. Long story short: 1. The instructor led-course is NOT worth the money. You can barely understand what the instructor is saying (English was not his primary language) 2. The course did not have a ser schedule. It was based on the instructor's daily schedule. 3. The voucher has an expiration date. And if you dont use your voucher you lose it. They will not give you another one. Even though you paid for it and simply didn't see the very small expiration date in the very bottom of your purchase email. 4. Lastly the exam is very hard to understand. Looks like they used Google translate on most of the questions .

I make comptia SA+ exam with a laptop with 15'' screen and it's just horrible... you can't scrool to see all the informations, the support have the worst microphone i heard for an exams you paid +300$... And cheery on the cake when their soft crash you need to remake all the onboarding process. So i can't recommand it.