CompTIAReviews of comptia.org

Beware of purchasing vouchers through CompTIA. Once purchased they need to be used via Pearson Vue who proctor the exam. I purchased a Security+ voucher through CompTIA, used it to sit the exam with Pearson Vue and experienced a fault which meant the exam couldn't be pushed through to me. Due to time constraints I needed to purchase another voucher to sit the exam in time, and did so expecting that there would be a refund system between the two companies in place for this kind of issue. However, there is not. CompTIA advised that their policy is not to issue refunds for vouchers, at all. Pearson Vue advise that as the purchase was not made through them they are unable to issue a refund. Pearson Vue have issued another voucher, for any CompTIA certification I may wish to sit (but expires next year). Both CompTIA and Pearson Vue both seem unable to understand that I have no current need to sit another certification at the moment, but have a much greater need for the £270 odd they are refusing to refund.

Horrible quality!! Get the ebook elsewhere!! It’s taking over a week to hear back about an escalated ticket(s) due to CompTia providing a bad access code!! Not willing to exchange for a paper back or stay on the ball of things. Customer service is as worthless and their access code for the ebook.

They make questions so confusing just so they make more money off you.

The Comptia is showing the PK0-005 exam Project + exam as $50 on their website until April 6th. I tried to schedule the exam for April 2nd. I have spent a month preparing for this exam. I have also spent over $100 on study material. The exam is still available but showing up for $348. When I call comptia...then say it must be a glitch on Pearson Vue website. 1. Pricing glitch or 2. The beta exam is not longer available because a certain number of people have taken the exam...so it's glitches to show the PKO-004 price. I call comptia. They transfer me to Pearson Vue. I even speak to a supervisor there. They tell me that COMPTIA controls the pricing, so I need to speak to them. We'll, I already did 🤦🏾‍♀️ 2 companies pointing fingers at eachother...but no one wants to FIX the issue. The website says NOTHING about "a certain number of people"... but only mentions a DEADLINE of April 6th. I wouldn't recommend ANYONE take or prep for a beta exam. FALSE ADVERTISING!

Pearson Vue Proctors are OUT-OF-CONTROL. Treated me like DIRT. Recently I had an abnormal experience with Pearson Vue. On my 9th exam from CompTIA I was treated like dirt. I agree with other certification holders that outsourcing the proctoring of exams for Americans is an issue!! In fact…a National Security issue. Cultural differences make it impossible to work with these folks. Anyone with a minimum of an Associates degree understands this. Never would I treat them like this as a proctor. How do you not know that your software has been failing exam takers for years? Pearson Vue… Pearson Vue lies. They fail you for things you did not do! (See reviews below). They don’t do the research to resolve issues so why does everyone keep using them? We all know there is NO lack of software developers out there. In person exams are just as bad as online proctored from home. I actually chose at home so I could eliminate the 40 minutes of driving coupled with poor treatment from their support team. If Im going to be treated poorly, Id rather be at home and not create environmental waste in the process. CompTIA, an American, DoD baseline certification provider should be making changes to ensure that not only their customers feel supported but, that they are also not compromising National Security in the process. CompTIA, I would help if you needed people! Come on!? CompTIA, please allow me to have faith in something. You have to make better choices for us! Otherwise, you will lose your credibility all because of Pearson Vue’s actions. We can do better together!

I bought a comptia A+ voucher a couple of weeks ago, all vouchers are non-refundable. I’m from Ireland and bought an Albanian voucher as I’m currently staying in Albania, it’s impossible to take the test as I don’t have an Albanian passport and because it’s an Albanian voucher, I won’t be able to take the exam in Ireland. I just spent $350 and my savings are minuscule. They also require two forms of identification for the exam although some people on reddit have used debit cards and bills as ID documents, Two year old passport is clearly not adequate. Very poor service!

CompTIA lost my proof of certificate as well, only A+ is yet visible in 'exam history' at their website, as well as PearsonVUE. I've put the most efford in Network+, and it's just gone!

That platform won't allow you to leave reviews on their products and makes an excuse "sorry we are looking into problem". Company itself look fine, but BE CAREFUL when buying its study materials: The platform where the product is provided is just AWFUL. So buggy! When printing all the tables come out formatted in a poor way with text overlapping. Please fire the person who is responsible for review of the content. For the price you pay this book is EXTREMELY LOW QUALITY. Not to mention all the mistakes in the text, this is just a joke. Def do not recommend. You guys need to pay more attention when writing the material! This is so unprofessional makes me doubt about all company as a reference in the industry.