CompleteCase Online DivorceReviews of completecase.com

Customer support replies were always clear and concise and exactly what I needed. Responses always came back in a timely matter. Thank you.

Probably the best service among the similar ones! I mean, first-class site, detailed information and a qualified customer support as well! All the confusing process of filing a divorce turned out to be muuuch easier with CC!

I thought this would be an easy, straightforward process. There is no property to divide, no minor children...a no fuss divorce. After starting the process in July, it has been one of the worst customer experiences I've ever had. I've had to call every few weeks to get a status. I've been told all the forms were complete...oh wait we're missing one. Yes we have everything and it will be filed. oh wait...we're missing a payment, can't accept a cashier's check, yes we accept cashiers checks...the misinformation has been amazing. In summary, I've been told several times that everything has been received and filed, only to find out (when I call to inquire a status) that it's not true. 6 weeks ago I was told the case had FINALLY been filed with my state and it would take 4-6 weeks to hear something. I just called for another update and was told the number on my file wasn't accurate and they have to involve the Platinum Team. Yes, I even paid extra at the beginning to expedite the process. I was promised a call back, but I won't count on it. Update: Last week I got update that my state had notified Complete Case of add'l necessary forms. Complete Case had dropped the ball and had not sent them. They claim that as of 1/16/19 all forms have been submitted and I should hear within 4-6 weeks. No apology for an additional delay or lack of service. I'm rarely one to post negative reviews, but this has been a bad experience from day one. 2/6/19 - Have been working with Complete Case (they contacted me after posting this review). They acknowledged that they had dropped the ball many times and that I should have received many updates during the process, which I did not. I had originally paid an additional $299 for VIP service, because I wanted a smooth, quick process. They agreed to refund this to me because my experience was certainly not VIP - Received my refund today. I have a court date and will keep my fingers crossed that we don't experience additional problems. If they made errors in the filing, I'll post that here. If you don't see an additional update after mid-March, assume all is well and my divorce is finally on track.

Benjamin provided me with the most excellent customer service! I was very happy and grateful for his patience with my browser problem and for him taking the time to help me resolve all my issues. Thank you so much! I’m very happy I signed on for this service and received such excellent support! Thank you Benjamin!

Its daunting trying to fill out all the forms and to know which forms I need, so having a website and customer service that answers the phone is crucial to us. We want this to be a simple, smooth process and so far, completecase.com has done this.

This site is the biggest rip-off there is.... They lost our paperwork more than once we paid to have multiple copies of paperwork notarized and over-night shipped to them because they kept losing it. Then when they did finally send it to the court-house after 4 months (and our divorce was uncontested with no assets), it was incomplete, and we had to start all over.

With the CompleteCase I’ve received fast divorce. Thank you guys for the perfect papers, good advise and clear instructions, it really helped a lot. My first divorce was extremely terrible and now I know why! Because I didn’t use CompleteCase before! But this one was like a house on fire, next time I will definitely use CompleteCase again! Ha-ha:)

Not embarrassed to say that I have used complete case two time sin my life. Once in 2004 and in 2018. two divorces for under $1000. I did acall with someone there about a change to my employer and I am positive was confused by me in their system because they saw me twice. I joked but she may not have understood. I would recommend this service if your husband or wife is not going to make your life a living hell. You have to agree on things. Thanks