CommunitylightingsupplyReviews of communitylightingsupply.com

I am still waiting on the order?

Great product and delivered on time and in great shape.

The customer service is A+. Very helpful and accommodating. I had to exchange items and it was easy. I will shop with them again.

Very disappointing experience. I would not recommend this company and will not use them again. I ordered puck lights because I needed them quickly for a client. Their website indicated that the lights were in stock, and since the company is located in New Jersey, I specifically chose them expecting faster delivery. I also ordered the required transformer/driver from them. Instead of receiving shipping confirmation, I started getting emails with additional questions. I answered them, but still received no clear shipping information. I then had to follow up several times myself just to find out when my order would actually ship. What makes this especially frustrating is that I had cancelled an order with another supplier because I believed this company had the lights in stock and could deliver them sooner. At no point during the ordering process was I told that the lights were unavailable. After multiple follow-ups, I was finally informed that only part of my order had shipped and the puck lights were actually backordered until September 15. This put me in a terrible position with my client. I had repeatedly told the client when I expected the material based on the information I was receiving, only to have to change the story again. Ultimately, I lost the job and the client because of this situation. If an item is not actually available, it should not be presented to customers as being in stock. And if there is a problem with an order, the customer should be informed immediately — not only after repeatedly asking for an update. Very poor communication and a very disappointing experience. I will not order from this company again.

Easy to work with.

Our church was looking to just replace a recessed light because a support clip broke. Called your offices and explained what I needed and was assured my order would suffice and it was the correct item at a reasonable price and arrived when promised. Entire experience was smooth, and more importantly, our Pastor is satisfied. Thank you.

Excellent service and product. I will definitely be purchasing from Community Lighting Supply in the future for all my lighting projects.

Placed the order and received it two days later complete and free shipping. That is great service!!