Nia N.
This is my third purchase with cash …
This is my third purchase with cash back offer that I did not get due to some issues with retailmenot ... I did follow the steps when ordering and the open offer is in my retailmenot wallet but still some issue come up why they can not due the payback ? Even if you provide the order information the company can not provide the offer that they advertised ... Ebates always took my order info if a payment was not posted .... Will not bother with them no more because the offer may be good but what is the purpose of using it when retailmenot does not apply the advertised offer to my account but only uses a no non sens excuse ...
Response from RetailMeNotApr 5, 2019
Hello Nia! We are sorry if you have had trouble using our Cash Back Program. We are always happy to manually review any purchase you believe is missing a reward. Please keep in mind that each offer has specific purchase requirements to qualify for a reward. In addition, it is very rare that we do not receive the purchase information from the merchant. If we see a trend of this, we would be happy to further trouble shoot this issue to ensure you receive rewards automatically moving forward. We do highly recommend regularly clearing your browsers cache and cookies. Please reach back out to our Customer Care team at [email protected]. We look forward to further assisting you!