RetailMeNot Reviews | Read Customer Reviews of community.retailmenot.com

RetailMeNot Reviews | Read Customer Reviews of community.retailmenot.com

RetailMeNot reviews

635 approved reviews, newest moderated first

Gunther
Aug 23, 2026
Frustrating Platform
I purchase most of of my accommodations through Hotels.com and always have to verify my Cash Back, when it is the duty of RetailMeNot to automatically verify the transactions. With other platforms I have no issues. Frustrating that as a customer I have to do all the work. GG
Response from RetailMeNotAug 24, 2026
thanks for bringing this to our attention. We apologize for the frustration caused by having to manually verify your Hotels.com Cash Back purchases. Because travel and hotel bookings often involve check-in dates, cancellations, or modifications, automated tracking can sometimes take longer or require extra confirmation from the merchant. That said, we completely understand your point. It should be a seamless experience, and you shouldn't feel like you're doing all the heavy lifting. We are actively working on improving our tracking systems with our travel partners to make automatic verification more reliable. Thank you for your feedback, and we appreciate your patience while we work to make this better!
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Mackenzie L.
Aug 23, 2026
Easy to use and get money back for shopping
Was easy to use. Look up company shopping at, activate and then percent shows up in account for shopping for something you were going to buy anyways.
Response from RetailMeNotAug 24, 2026
We're so glad to hear that you found our process easy to use and beneficial for your shopping! It's wonderful to know that you're enjoying the rewards on purchases you were already planning.
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Valued S.
Aug 22, 2026
There is a 90 days deadline to get your cash…
There is a 90 days deadline to get your cash back. Pass that, too bad, no cash back.
Response from RetailMeNotAug 24, 2026
Thank you for your feedback. Please note that per our terms, missing Cash Back needs to be reported within 90 days of the purchase date so we can accurately verify and process claims with our merchant partners. Thank you for your patience, and please let us know if you need help with anything else!
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Cora M.
Aug 22, 2026
awesome site
Has sites I like to shop at, and the payout is expedient.
Response from RetailMeNotAug 24, 2026
We're so happy to hear you enjoy our selection of shops and appreciate the quick payouts! Thank you for your kind words.
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Rosie R.
Aug 22, 2026
A need
I've been using RetailMeNot for a while now, mainly for beauty and fashion purchases, and it's become one of my go-to stops before checking out anywhere online. The browser extension is genuinely convenient — it pops up right at checkout so I don't forget to look for a code, and more often than not it finds something. What I like most: the sheer volume of stores covered and the fact that codes are usually crowd-verified with comments saying whether they worked recently. That saves me from the frustration of trying five expired codes before giving up. The reason it's not a full 5 stars: hit-or-miss reliability. A decent chunk of codes are expired or restricted to first-time customers only, so there's still some trial and error involved. The site can also get a little cluttered with ads, which makes the experience feel less streamlined than it could be. Overall, it's a solid habit to build into your shopping routine — just don't expect every code to work on the first try. Worth keeping in your back pocket for the wins it does deliver.
Response from RetailMeNotAug 24, 2026
Thank you for sharing such detailed and thoughtful feedback! We're thrilled that our browser extension and crowd-verified codes are making your fashion and beauty shopping so much easier. We also hear you on the expired codes and site layout. We are constantly working on improving our code verification algorithms to clear out inactive deals faster, as well as refining the website experience to keep it smooth and easy to navigate. Thank you for making RetailMeNot a part of your shopping routine. We appreciate your support and hope to make your experience even better in the future!
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Kat
Aug 22, 2026
Easy to uses
Easy to uses
Response from RetailMeNotAug 24, 2026
We love to hear it! Thank you for sharing!
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kbwu
Aug 22, 2026
I use retail me not daily and I'm a…
I use retail me not daily and I'm a happy camper.
Response from RetailMeNotAug 24, 2026
We are so happy to hear that you are a happy camper and use us daily!
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Seen B.
Aug 22, 2026
Update Was Buggy But Works Now!
The initial update was glitchy so I was unable to securely or successfully log into my account. Eventually a few days later it worked properly.
Response from RetailMeNotAug 24, 2026
Thank you for bringing this to our attention, and we apologize for the trouble caused by the recent update! We're glad to hear that you were able to log back into your account securely after a few days, but we completely understand how frustrating that initial log-in issue must have been. Our team works hard to resolve technical bugs quickly, so we appreciate your patience while things were being fixed. Thank you for your review, and please feel free to reach out if you run into any other issues in the future!
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