Sandra
Unfair & Unethical Practices
7 purchases per calendar month are eligible for cashback for the certain retailer in question. I made more than 7 purchases but instead of applying cashback to the first 7 purchases, RetailMeNot rep chose the 7 lowest cashback purchases and marked the others as ineligible due to limit. This is not fair or ethical! The first 7 purchases for the calendar month should have been allowed. I will be using a different cashback app in the future.
Response from RetailMeNotAug 31, 2026
Thank you for bringing this to our attention. We have reviewed your account and appreciate the opportunity to clarify how our cash back process works. Please note that RetailMeNot does not manually select which purchases qualify or determine the order of cash back approvals. Eligibility and tracking are automated and strictly determined by the merchant's reporting data. We truly apologize for any disappointment or confusion this experience has caused, and we appreciate your feedback as we work to improve our services.