ComfortUpReviews of comfortup.com

No problems. Came as ordered

Bought a Gree split based on comfort's recommendation. 9000 btu for a shipping container home. Absolutely love it. Install was super simple. Quiet is an understatement. I cannot hear it inside or out. Maintains temp perfectly too. Did a lot of research and comfortup was the cheapest too. Thanks

Good experience with the company. They answered questions when we were shopping online. Quickly shipped. Was a concern when first seeing the unit arrive as the box was caved in. Freight driver said it was from being shrink wrapped. Thankfully the unit was not damaged. Installation went as expected. Unit is working well today in our first 90+ degree day. So far very satisfied.

Great service and fast shipping on my whole mini split system!

William (Bill) Hoffmann was outstanding in helping me when I order the wrong unit. He was extremely understanding of my problem and jumped right in to help when others in the process (Sears) would not. Thank you bill. You are one in a million! Doug hernandez

Not much to say! Great Product! Great Price! Super Fast Shipping!!!

Gree heat pump is awesome! Line set was high price and not crimped right. Customer service was awesome. Shipping was very fast! I will use again!

We have a three story house in Seattle that has been in real need of an AC system for some time. Two local contractors provided estimates, one for adding central ac and a new furnace for $15,000 + and the other for a Mitsubishi mini split system for $15000+. Finding these prices unaffordable and after an online search for the equipment suggested for my application and company reviews, I ordered a quad mitsubishi system 36,000 btu. from comfort up. Since I had some free time and carpentry - mechanical experience I decided to do the major part of the installation myself. I dealt with two customer reps at comfort up who were excellent. This is not to say there weren't a couple of goofs made in the order but the people were caring and made every effort to make it right. The installation took about 10 days of my time, ordering, running parts, picking up several tools and putting the pieces together. I did order line sets from comfort up but if done again would just get them locally as I think they are available in most cities and common for different brands of equipment. I was able to find a local ac contractor who was willing to help me before startup to add some refrigerant and to fix a couple of connection leaks between the line sets and the indoor units. I've got to say it was not so easy to find someone to do this step as most of the larger ac contractors don't want to help unless they do the full installation. But in the end it was a necessity to have the expert help. Also, at least with the Mitsubishi line, you better make sure you do things right because unless you use the high priced help for the full installation they will not warranty the equipment. But the good news is the system is working great for us and the price was $6428.89 plus my labor.