Kevin M.
Dominated Customer service
I ordered an 36,000 VTU AC unit via amazon. The unit dropped out of stock before being shipped to me. Comfortup was the amazon supplier. They contacted me directly, deleted the amazon order, sold me a better unit with the line set for the same price and the free shipping. Some where the middle the last mile shipping company misplaced a digit in my phone number to arrange deliver. Comfortup noticed the issue / that my unit had been sitting for a few days at the last mile shipper and they called me, then called the shipper and fixed the problem. I are pleased with my service!


