comfortinn.comReviews of comfortinn.com

This hotel chain is pathetic. I didn't have much money for walk-in since I am disabled vet so I pre-paid. I couldn't make it to Nashville due to family issues. Contacted the hotel and they blatantly refused to refund the pre-paid even though the amount is less than $100. In regard: Comfort Inn Downtown Nashville - Music City Center

We get away for the night and Comfort Inn on Bell Road it is close, and we have never had any issues. We always leave the room clean and no damage about 30 mins ago we check and wait for this guy to check the room he comes down and tell me my washable make up damaged the towels I said I can wash it out, so he can see. He was loud and rude, telling me he checked me out, and of course my husband gets upset. Because the tone in his voice was rude, says we will never be allowed to stay there again. He wanted us to pay for five towels, we walked out and said we would be back, he continued to be rude. How could I be 100% checked out if he still had my deposit, never gave me an invoice. I hope that manger can handle this because they should find someone else for the front desk. What happened to customer service, and we are always treated we'll be there until today Loss: $100 Pros: Close to home Normally good customer service Cons: Customer service night Preferred solution: Full refund User's recommendation: None if that guy still works the desk

Terrible room. Dirty, broken bed etc! Avoid

I arrived at 11:55 PM from Dallas. I was given room 447 which appeared to be under renovation. The room number was identified with a paper printout. There was no door latch, and the peephole was blocked from the inside. The worst was that they did not provide hair shampoo and conditioner. There was no soap in the bathroom either. It was late and I took a shower with my facial scrub I had brought with me. Early in the morning, they started working on the other rooms that were being renovated. It also appeared that they did not do a very good job in cleaning as the exhaust vent was full of dust. There were missing floorboards, a nonfunctional lamp on the table that had no electrical outlet nearby, a misaligned closet door, mismatched doorknobs, etc., etc. This was a very bad experience. Why would they assign me a room that was under renovation? Why did they not provide bathroom essentials like bath soap, shampoo, and conditioner? They need to close off this wing till the renovation is completed.

Comfort Inn Union Hill Kansas City MO Horrible room. Unclean, bathroom door did not close, loud stayers. Woke up at 2am because of them. Shower was boiling. Offers smoke free rooms, but left with my clothes smelling like smell. UNSANITARY

Cheap and cheerful! I always stay here when I’m on the road and need somewhere to rest my head.

Just sad! Horrible experience and not friendly management.

Værste skod hotel nogensinde. Fuldstændig larmende sted.