Elle D.
An item was missing from my original…
An item was missing from my original purchase. Customer service sent the item out after I reported the issue to them. While I’m glad the issue was resolved it was quite inconvenient to have to wait all the extra time of a second shipment. My packing slip shows a box where an employee should mark off their initials after validating the contents of the box match the packing slip; the box on my packing slip was left empty. If this step had been completed in the warehouse I likely would not have had an issue with a missing item to begin with.