ColourpopReviews of colourpop.com

On time. Well wrapped package

Very inaccurate photos online of the colors. Their return policy is garbage. They are just too cheap to hold themselves accountable. I also left a three star review of the lipstick I bought. It conveniently has never made it to the website. Making me think they hide bad reviews.

Been ordering from colourpop for years. Always great prices, easy ordering, and decent shipping. They do have things out of stock a lot, and sometimes free shipping takes a while around holidays and big sales, but overall they're a 5 star biz.

Excelente todo lo que me llego

I ordered this eyeliner, Beacon Hill Colourpop cream gel liner duo. The description was that this eyeliner was creamy easy to go on and l loved the color! Unfortunately , the product that I got , was hard as a rock in the green and couldn’t even get it to go on my eye , every time I try to use it the tip wood break and it was hard as a rock. I followed the request they made and sent multiple pictures with photos of the product, swatches on my skin ,as well as photos of inscription with lot numbers on the eyeliner. When I received the replacement and unfortunately when I tried to use the “cream gel “ liner in the green color it ONCE again it was hard and I could not get it to even line my eye without breaking AND TUGGING AT THE SKIN?! This was neither creamy or gel like in any sense and quite frankly unusable. I then noticed the lot numbers were the same. This was unsatisfactory and So disappointing! I contacted them again and wanted to return the the products , and get a refund. They refused to refund my money OR accept the return. They sited they were were NOT obligated in ANY way to do ANYTHING, no returns, exchange, refund etc!!! They then offered me a conciliatory promo code for $7.50 which is HALF of what I paid. In addition , they stated they would not allow the coupon code to be used for ANY of their promotions or for any shipping as well! Outrageous! They don’t stand by their products that are defective or old?! I emailed back repeatedly, and asked them to even call me to discuss, but they have never reached out. Now to add salt in the wound , they sent me an email to give a review and rating of this product. I did so and even after a week it does NOT show up OR APPEAR on their website at all? Where is the transparency, truth of this company? Where are the scruples? I sent them another email asking about my “missing “ review, and was told they’d send this question to another department. Still , no resolution, no one contacting me ? Instead I just received ANOTHER request to do a review! Why would a company like this treat customers so poorly when they are at fault? There are so many good eyeliners out there, save your money and aggravation! HORRIBLE EXPERIENCE AND PRODUCT!!!

Love the products. Just wish there was some innovation in the packaging so it used less plastic...

I love colourpop. I'm always ordering eye shadow pallets from them. The formula they use seems to keep getting better!

No Matter If You're Black AND White Beautiful shades of black, white & gray. Blends together well. Smooth application.