The Colorado CyclistReviews of coloradocyclist.com

Response from The Colorado CyclistJun 4, 2026

Hi Allen, thank you so much for the wonderful feedback! We are thrilled to hear that everything arrived right on time, the socks fit perfectly, and that you received excellent service from our team. Hearing that you wouldn't hesitate to order from us again is the ultimate compliment. We truly appreciate your support and look forward to helping you gear up for your future rides. Happy riding!

Response from The Colorado CyclistJun 4, 2026

Hi Mandi, thank you so much for the wonderful review! We are absolutely thrilled to hear that you love your new helmet and that it was worth the wait. We always aim to get gear out the door as quickly as possible, and we truly appreciate your patience during transit. Hearing that you would definitely recommend us means the world to our team. Enjoy the new helmet and have an amazing time out on your rides!

Response from The Colorado CyclistJun 4, 2026

Hi Elliott, thank you so much for the awesome feedback! We're thrilled to hear that our team hit the mark with a quick response time and that your order beat the clock to arrive a day early! 👍🏼 Getting your gear ahead of schedule is always a great bonus. We truly appreciate the support, and we look forward to helping you gear up for your next ride!

Response from The Colorado CyclistMay 31, 2026

Hi Shawn, thank you so much for the fantastic 5-star Trustpilot review! We are thrilled to hear that you enjoyed our great pricing and super fast shipping. Our fulfillment team works hard to keep top-tier gear affordable and get it moving out of our warehouse as quickly as possible, so it's excellent to know we hit the mark for your order. We truly appreciate your support and look forward to helping you gear up for your next ride!

Response from The Colorado CyclistMay 30, 2026

Hi Kris, thank you for the fantastic review and for sharing your honest feedback with us! We're glad to hear that everything arrived safely, in perfect shape, and exactly as ordered. However, you make an excellent point regarding the logistics and packaging efficiency. Shipping tires individually in oversized boxes is definitely wasteful, and we completely agree that bundling them together makes much more sense. We have passed your comments directly to our warehouse management and fulfillment teams so we can optimize our packing processes and reduce unnecessary packaging waste. We truly appreciate your support and your sharp eye—enjoy your new tires!

Response from The Colorado CyclistMay 30, 2026

Hi Daniel, thank you for sharing your experience, and please accept our direct apologies. Hearing that an item arrived damaged due to poor packaging is disappointing enough, but being forced to deal with an automated bot when you just need a simple return is completely unacceptable. We want to bypass that friction entirely. Please reach out to our team directly by replying to this message or emailing us with your order details, and a real customer service representative will handle your return, replacement, or refund immediately—no bots, no hoops to jump through. We appreciate your honest feedback as we work to fix our support channels, and we want to make this right for you.

Response from The Colorado CyclistMay 29, 2026

Hi Keith, thank you for taking the time to share your experience! We know that dealing with high-voltage, precise e-bike components like a stuck battery can be incredibly frustrating. Our support team loves diving into the technical details to make complex repairs straightforward, so hearing that their step-by-step instructions hit the mark is a huge win for us. Thank you for the 5-star rating, and we're glad we could help get your new battery rolling!"

Response from The Colorado CyclistMay 29, 2026

Hi John, thank you so much for the fantastic review! We are thrilled to hear that you had a great experience overall and that your order arrived quickly. We also want to thank you for the excellent suggestion regarding our product pages. Adding more photo angles and explicitly listing small included hardware like screws or bolts is a brilliant way to make online shopping easier for our community. We've passed this note directly to our web and inventory teams to help us improve. We truly appreciate the 5-star rating and your helpful insights—enjoy your purchase!