Benjamin B.
Great customer service!
Great customer service!
Response from The Colorado CyclistAug 10, 2026
Hi Benjamin, Thank you for your kind words! We appreciate your review :) - Customer Support Team

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
The Colorado Cyclist (coloradocyclist.com) has 577 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Benjamin B.
Great customer service!
Response from The Colorado CyclistAug 10, 2026
Hi Benjamin, Thank you for your kind words! We appreciate your review :) - Customer Support Team
Karen
Great prices on sale items. Everything fit well and I received the items within 48 hours!
Response from The Colorado CyclistAug 10, 2026
Hi Karen, Thank you for choosing us as your trusted cycling provider! Ride safe :) - Customer Support Team
Craig B.
I ordered a tire mistakenly (a Zipp hookless rim issue). When I contacted customer service they were clear that if the delivery when ahead I could request a return. It all worked out fine.
Response from The Colorado CyclistAug 10, 2026
Hi Craig, We're happy to hear that everything went smoothly! Hoping to serve you again. Ride safe! - Customer Support Team
Michael Z.
Great customer service
Response from The Colorado CyclistAug 10, 2026
Hi Michael, Thank you for your kind words! Happy cycling :) - Customer Support Team
Todd O.
Not good I purchased a couple tires and noticed on my confirmation that they’re showing the wrong ones so I reached out to sales team didn’t hear back for three business days. They went ahead and shipped the wrong ones out and I went to return them and I had to pay to return them. I purchased a lot of biking stuff from competitive cyclist, backcountry, and Amazon. I think I’ll stick with them. They treat their customers better with free return shipping when somethings wrong.
Response from The Colorado CyclistAug 13, 2026
Hi Todd, Thank you for your review and we’re sorry this experience was frustrating. We received your email on July 28, and the order had already been processed and shipped that same day before we were able to review your request. At that point, we were no longer able to make changes since the order had been shipped. The item we processed was the product selected on the original order, but we understand how disappointing it was when it wasn’t the item you intended to purchase. We also understand your frustration with the return experience and appreciate you sharing your feedback. We’re always looking for ways to improve our response times and overall customer experience, and we’re sorry we fell short of your expectations here. - Customer Support Team
Chuck H.
It took too long from the time I ordered it to the time it shipped.
Response from The Colorado CyclistAug 11, 2026
Hi Chuck, Thank you for your feedback. We ship from five warehouses across the U.S., and our standard delivery timeframe is typically 1–3 business days after an order ships. While we work to get orders out and delivered as quickly as possible, occasional delays can occur with the courier. We appreciate your patience and understanding. - Customer Support Team
Peter W.
Fast shipping and great price
Response from The Colorado CyclistAug 7, 2026
Hi Peter, Thank you for trusting us! Till your next purchase :) - Customer Support Team
Tom
Fast delivery and great prices
Response from The Colorado CyclistAug 7, 2026
Hi Tom, Thank you for your review! Hope you love your new gear :) - Customer Support Team