Meredith S.
Outstanding Customer Service
Everyone on the team was very friendly and quickly answered all of our questions. From sales to accounting, they made this process very smooth. Thank you for outstanding customer service!
ColDesi has been helping entrepreneurs and small businesses start, grow, and succeed in the custom apparel, promotional products, and personalization industries for more than 25 years.We provide commercial equipment, training, support, and supplies for businesses involved in embroidery, direct-to-film (DTF) printing, UV printing, direct-to-garment (DTG) printing, screen printing, laser decorating, and other customization technologies. Our customers range from home-based startups to established production companies across the United States and beyond.What sets ColDesi apart is our commitment to helping customers succeed long after their equipment is delivered. We offer hands-on training, technical support, educational resources, business development guidance, and access to a team of industry experts who understand the challenges and opportunities of running a customization business.Our mission is simple: help people turn their creativity, skills, and entrepreneurial spirit into profitable businesses. Whether someone is launching their first side hustle, expanding an existing shop, or investing in new production capabilities, we strive to provide the tools, knowledge, and support needed to achieve their goals.Today, thousands of businesses rely on ColDesi equipment and services to produce customized products for their customers. We are proud to be part of their journey and honored to play a role in helping business owners create opportunities for themselves, their families, and their communities.
ColDesi (coldesi.com) has 35 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 27 reviews with 5 stars · Clear filters
Meredith S.
Everyone on the team was very friendly and quickly answered all of our questions. From sales to accounting, they made this process very smooth. Thank you for outstanding customer service!
Yvonne
Alan is seriously the GOAT! I can’t say enough good things about him. He is incredibly knowledgeable, patient, and always willing to help. Half the time I don’t understand the machine stuff he’s explaining, but he never makes me feel rushed and always takes the time to make sure I understand what I need to know. Most importantly, he makes sure my machine is working 100% before he lets me go. He genuinely cares about getting things right, and that kind of service is hard to find. I am SO thankful for Alan, his knowledge, and especially his patience with me! I honestly don’t know what I would do without him. Alan is the absolute best!
C.L
The customer service was amazing. Holly really got to know my business and directed me to the right product for me where I currently am.
Matthew G.
Super fast and helpful service.
Bison Trail D.
pixel perfect service.
HD
I watched the video they sent me and had already done exactly what it said to do. And now I understand a little more as to why it happened and how the machine works as a whole. Very informative video!
Tracy S.
Ashley was very knowledgeable when helping me install my software. She was very patient with me and really pleasant to talk to. Thank you so much, Ashley and thanks to ColDesi for providing great customer support.
Meltonia L Y.
It’s easy and not rushed and very helpful.7/9/26