Cheryl
Customer Service very poor on returning goods
I ordered 2 bras which were a very bad fit, so I wanted to return the goods however they are making me jump through hoops. I would not buy again from them and would advise others not too
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colaley.com (colaley.com) has 423 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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423 approved reviews, newest moderated first
Cheryl
I ordered 2 bras which were a very bad fit, so I wanted to return the goods however they are making me jump through hoops. I would not buy again from them and would advise others not too
Mrs M.
Avoid, was charged a higher amount than stated. In process of disputing with bank and pay pal. Embarrassed I even fell for it
Barbara G.
Their size guide is totally wrong. I ordered 2 bras, both are far too small. I wish I'd read the reviews first. They've also suggested I give them to someone else. Totally unsatisfactory.
Julie
Embarrassed that I never looked at reviews b4 I ordered. Dreadful product. I ordered the size per their size chart, what a joke nowhere near. Tried to return for refund they having none of it. Just said if product not damaged they don't want to know, but wouldn't trust that either STAY AWAY FROM THIS COMPANY
Christine B.
Con con con dont touch with a barge pole
Lairdslassie
Ordered bras from this company according to their size guide. They are nowhere near fitting. Contacted their customer seevice to be told to give them to someone else! I even sent photos to prove they don’t fit. After 6 emails they are still telling me to gift them to someone else!! I did get offered a £2 refund. I told them to give it to charity. They have a return policy but won’t give the address to return so it’s pointless. Do not buy from them.
Sue L.
Honestly ordered the seamless bra, should have been 14.41 but they took 17.50ish. Got it slight tear in the strap. 3x my ohhhh my thin it would fit a 28a. Sizing way off. Absolute rubbish quality.. I'm trying to claim money back via PayPal. This company is a scam. Inferior goods, completely wrong sizes with there own size charts... Honest a god stay away from this company...
Helen
Do not buy! Was charged higher than amount stated, many emails to get refund. When goods arrived they are way too small and terrible quality with sharp hard corners on front fastening panel. Not worth trying to return after reading other reviews.