Gary
Very satisfied…
Quick response and a very friendly agent. It all went well. Very pleased.
Response from CoinFlipDec 3, 2024
Thanks so much for the great review, Gary! We appreciate the kind words and will pass them on to the team!

CoinFlip, founded in 2015 in Chicago, is a global leader in digital currency, operating over 5,500 Bitcoin ATMs across the U.S. and internationally. With the CoinFlip Wallet app for iOS and Android, the platform makes cryptocurrency transactions easy and secure. Through innovations like CoinFlip Ventures supporting early-stage crypto projects, the company has earned recognition on the Inc. 5000, Deloitte Technology Fast 500, and was named Chicago’s fastest-growing company by Crain’s in 2021 and 2022.CoinFlip Preferred offers a premier over-the-counter service designed to simplify cryptocurrency transactions. With personalized, white-glove support, clients can seamlessly buy, sell, and swap cryptocurrencies. Each client is paired with a dedicated client manager, certified as a PlannerDAO Certified Digital Asset Advisor (CDAA), ensuring expert guidance and tailored crypto education. Operating across the U.S., Canada, Italy, and Mexico, CoinFlip Preferred is dedicated to making cryptocurrency investing simple and accessible.
CoinFlip (coinflip.tech) has 194 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Gary
Quick response and a very friendly agent. It all went well. Very pleased.
Response from CoinFlipDec 3, 2024
Thanks so much for the great review, Gary! We appreciate the kind words and will pass them on to the team!
Roger D.
I bought $300 in ETH from them yesterday morning and it still has not hit my crypto Account these guys suck! Further, my wife emailed them and they still have yet to respond to her as well as texted them!!! Even With a receipt!!
Response from CoinFlipDec 2, 2024
Hello Roger, sorry to hear you've been experiencing issues with your transaction. Please contact our Customer Support team and one of our agents will be able to look into this for you: https://coinflip.tech/support
PB M.
While using the CoinFlip kiosk, I chose to use the cancel button to terminate the transactions and recover my cash. Nothing happened when using the cancel button, and the transaction completed. I called the service desk, and the person with whom I spoke was generally pleasant. She acknowledged the problem with the cancel button and indicated it was not the problem of CoinFlip, but rather the developer of the system. Not a very responsible response, obviously, nor did CoinFlip offer to help remedy this situation. Jan 18, 2025 - Received a boiler plate response to help from CoinFlip, and when I asked for some sort of remediation, there was nothing. Be careful and manage expectations when using this platform.
Response from CoinFlipDec 2, 2024
Hello and sorry to hear about your experience. If you have any questions, or need assistance of any kind regarding your transaction, please let us know: https://coinflip.tech/support
Anne P.
Customer Service at the Coin Flip order desk was pleasant, welcoming and efficient. I was assisted through the whole process by Isiah Aslam whose on going helpfulness has been very impressive. He updates you through the process which takes less than an hour to have the bitcoin in your wallet. He was concise , knowledgeable and personable. It was a pleasure to work with him.
Response from CoinFlipNov 25, 2024
We appreciate the extremely kind words, Anne! It's always great to hear when one of our customers has had an exemplary experience with us. We appreciate the great review and will pass it on to the team (especially Isiah)!
Pamela B.
Very swift process.
Response from CoinFlipNov 19, 2024
Hi Pamela, thanks so much for the fantastic review! We appreciate the kind words and will pass them on to the team!
Twomacs
The individual working at the CoinFlip order desk was an exceptionally great person to be the face of CoinFlip. He is very professional, knowledgeable, patient and helpful. He did everything within his power to assist me in getting my application verified and approved. However, CoinFlip asked and wanted verification of where my money was coming from and requested information that I wouldn’t give my own mother. They disapproved my application without the courtesy of telling my why. I can understand their reasoning for confirming I’m not laundering money or something else illegal. It took CoinFlip more than a week of business days to complete their verification process. I felt bad for my councilor, as he couldn’t get any answers to see what other hoops I could jump through to get approval. I’m not fluent in Crypto and just getting started. I had friends assisting me and that’s where I screwed up. Overall I gave CoinFlip a rating of 4 stars. Maybe it should have been a 5 star as some of this could’ve been my own stupidity of not knowing how to do the whatever’s.
Response from CoinFlipNov 18, 2024
Hello and thanks for the nice review! Please review our Terms of Service if you have any questions: https://coinflip.tech/terms/order-desk-terms-of-service
customer
helpful, patient to make me comfortable, with only one small error that Ihad to detect in the text message as I requested USDT not BTC
Response from CoinFlipNov 18, 2024
Hello and thanks for the nice review! We appreciate the feedback, and will definitely pass it along to the team!
customer
Very smooth transaction. Feels safe.
Response from CoinFlipNov 14, 2024
Thanks so much for the excellent review!