Coffeeroast Co.Reviews of coffeeroastco.com

Response from Coffeeroast Co.Apr 21, 2026

Hi there! Thank you so much for sharing your experience. We're thrilled to hear that your Breville grind and brew arrived safely and has been working perfectly for you. There is nothing quite like that first cup from a new machine, and we are so glad we could help make it happen. We appreciate your support and hope you continue to enjoy your daily brews!

Response from Coffeeroast Co.Apr 1, 2026

Hi WenHong, thanks for sharing your experience! It’s great to know our customer service hit the mark. Regarding the coffee, we definitely want you to love every sip. If you're looking for a bolder flavor, we have a few specific roasts that might be a better match for your palate. We appreciate the support and the chance to keep improving!

Response from Coffeeroast Co.Mar 18, 2026

Hi Timm, Thank you so much for the 5-star rating and for your kind words regarding our team! We are thrilled to hear that you were pleased with the support and guidance you received while placing your order. We completely understand and respect your decision to wait until the machine arrives to provide a full evaluation. We want you to be 100% confident that the roaster meets every advertised feature and expectation once it's in your hands. We also sincerely appreciate your feedback regarding the tracking of shipping and delivery dates. We are always looking for ways to improve our transparency, and your suggestion helps us focus on the right areas for growth. We look forward to hearing your thoughts on the roaster once you've had a chance to put it to work! In the meantime, please don't hesitate to reach out if you need anything at all. Best regards, The CoffeeRoast Co. Team

Response from Coffeeroast Co.Jan 24, 2026

Hi Amanda, We are so happy we could help you end your search! There is nothing worse than hunting for a specific brewer and coming up empty-handed. We are thrilled to hear the process was smooth and, most importantly, that the first cup was delicious. Happy brewing! Best, CoffeeRoast Co.

Response from Coffeeroast Co.Dec 13, 2025

Hi Pat, Thank you for taking the time to share your thoughts with us! We truly appreciate your patience throughout the process, and we’re so glad to hear that you're happy with your purchase. We sincerely apologize for the initial lack of communication, and we take your feedback seriously. We’re always working to improve our customer service, and we’ll be reviewing your comments to ensure we can better meet our customers' needs in the future. It’s wonderful to know that in the end, you received exactly what you bought and are satisfied with the product! Your feedback is invaluable to us as we strive to enhance both our products and service. Thank you again for your trust, and please don’t hesitate to reach out if you need anything else—we’re here to help! Best, CoffeeRoast Co.

Response from Coffeeroast Co.Jul 23, 2025

Thank you so much! We're glad you found the process easy and appreciated our support from start to finish.

Response from Coffeeroast Co.Jul 23, 2025

Thank you so much for the awesome review! We're thrilled to hear you're loving your Bideli 2kg Electric roaster and that our team could be there for you every step of the way. We’re always here if you need anything—happy roasting!