Coastal Moving ServicesReviews of coastalmovingservices.com

**SCAMMERS, SCAMMERS, SCAMMERS!** This was the worst and most horrible experience ever. They promise one thing but make you sign something completely different. They initially said they would move everything for $2,400. However, when they arrived to pick up my belongings, they claimed I had to pay an additional $2,400 because the move was based on a specific area that was booked, not on the luggage or furniture I had specified. I ended up leaving more than half of my stuff behind. Jared, the person who deceived me, charged my credit card $1,000 without letting me read the contract. He insisted I pay immediately, claiming that otherwise, the charges would increase. He also said he would handle everything and instructed me to contact him if there were any issues. When I called him about the extra $2,400 they demanded, he told me to call customer service because he couldn't help. I called customer service, and the representative told me that I had to pay an additional $2,400 for all my belongings. When the delivery came, I was informed that I had to pay another $350 for the items to be delivered to my doorstep, which was never communicated to me initially. They had assured me that I wouldn’t have to pay anything additional. When I contacted customer service about this, they referred me back to the contract, which contains all these additional charges. I am really helping you in writing this review. They are scammers; save yourself from them.

Never Ever Use Their Services!!! We are just in the middle of the process with them and here are the facts so far: 1. They charged us more than double of the price they promised us when we booked their services. 2. When we chose their services they told us it will take between 6-8 days (door to door) to deliver our stuff. 3. On Monday (July 7th) it will be the 9th day from the pick up date, we planned everything according to that, to receive our stuff, we called them today to make sure they arrive on the 7th, and they told us they didn’t even start the delivery process and that our stuff is still in CA and that it will take between 21-30 days to deliver it!!! 4. I have recording and text messages from them, stating that it takes between 6-8 days door to door. 5. When we called their customer service center, their representatives keep telling us different stories and are not willing to help us to expedite the process in any way. Stay away from this company, it is a scam. Btw, you can’t find their reviews on Google, they probably blocked them. I’m pretty confident that their 5 stars reviews are fake and bought through a third company. Stay away!!!!!!!!!

If i could give 0 stars I would. DO NOT USE COSTAL MOVING SERVICES!!!! Once they receive payment from you they are non communicative. High key scammers. They tell you one thing but the day of moving it’s the complete opposite. It’s just a group of brokers disguised as a moving company. So instead go straight to the source.

This company is a SCAM. Extortion and Coercion. I am going to request an investigation into this fraudulent company by the Florida Attorney Generals Office and the Tampa DA's office. Unbelievable network of scamming.

All was a lie! I gave the guy a detailed list of my boxes and furniture. He quoted me for what I had. I sold many pieces of furniture because I was told that the price would go down if I had less. When the movers showed up they said that I did not have space for my things. When we called coastal they said I had more than we were quoted. Of course! They quote a size for like a college dorm. I knew nothing about size and completely trusted the guy that said that it would be plenty big for what I had. I was explaining how I did not even have all the furniture on my list. It's a complete scam. The movers said that they quote you 474 cubic square feet tell you it's more than enough and when the movers arrive they tell you that one king mattress is 100 cubic square feet. How can my boxes and other mattresses fit?! You're stuck and either pay more or lose your deposit. I am a single parent I was quoted $2720 and then it ended up needing to be $5900 in order to move. I lost my deposit. Then you can't even locate the salesperson that said you could reach him directly. Lie! Then the supervisor tells you that he has no supervisor over him. More lies!

If I could give zero stars, I would. Coastal Moving has been one of the worst customer service and moving experiences I’ve ever had. Let me break down how this company mishandled nearly every part of my cross-state move to Texas: Let’s start with the bait-and-switch pricing. On my initial call, I clearly told them I was moving a bed. On the follow-up call, suddenly I’m told that the price quoted didn’t include the headboard or footboard—and the cost jumped. I also asked to add a washer and dryer, and that alone raised the quote by $700. I told the man on the phone to remove it—I could buy a whole new set for less than that. His response? “Where?” The tone was dismissive and frankly, rude. That was my first red flag—but unfortunately, it got worse. They refused to honor a $500-off promotion they were actively advertising at the time I booked. When I called to confirm that I qualified, the woman casually told me it was probably a Memorial Day deal. Mind you, I booked during Memorial Day weekend. When I reminded her of that, she said she’d call me back. She never did. Classic runaround. The actual move was a disaster. My 65-inch flat screen TV arrived broken. Multiple wine glasses and decorative pottery pieces I’ve had for years? Shattered. They lost key parts to an outdoor swing, which now can’t even be assembled. Two living room lamps were broken, and they put an actual hole in my bedside table. Several boxes arrived wide open, despite the fact that they were taped shut when packed. This wasn’t just careless—it was completely disrespectful. I trusted this company with my belongings, and they handled them like trash. I’ve moved before. I understand that accidents happen. But this was beyond accidents—it was a pattern of negligence, poor communication, and zero accountability. If Coastal Moving sees this: Don’t bother replying with a generic apology. Do the right thing and fix it. And not with that shameful 60 cent per pound garbage that will never be enough to replace what you’ve broken. You know how to reach me. For anyone considering using them—run in the opposite direction. There are too many honest, professional moving companies out there. This is not one of them.

Avoid Coastal Moving Services – Not Worth the Risk I wish I had found this thread earlier, because every 1-star review you read is accurate. Initially, the estimator gave a seemingly realistic quote and made confident promises to "lock in" the deal. But just 3 days before my move, I got a call doubling the price and on the actual moving day, a $3,500 quote became an $11,000 charge. When I called to complain, the company blamed me for “missing boxes” on the inventory despite the fact that I’m not the professional mover here. That’s supposed to be their job. It turns out Coastal is not even a moving company they’re just brokers. Their team doesn’t know actual logistics; they just give lowball estimates, take your deposit, and leave you with no choice but to go along when the real price hits. This process felt like a bait-and-switch scheme. I’m still unclear what service Coastal actually provided, if any. Do yourself a favor: avoid Coastal at all costs. Skip the middleman and hire a reputable moving company directly.

DO NOT USE THIS COMPANY! I wish I had listened to all the negative reviews. I was really excited after my first estimate with Steven. He came off super friendly—saying things like “I got you, girl” and acting like he was giving me deals or waiving charges. But it was all fake. Everything changed after the second estimate call. The original quote was low, and I was thrilled. I asked if I could call my partner to confirm, but Steven rushed me, saying my move was last minute. I ended up signing the contract under pressure. Three days before pickup, I got the final call—and they had added $2,000 to the price! Why? Because Steven supposedly didn’t include my queen bed or my futon frame—even though I clearly said I had both during the original estimate. When I tried to cancel and get a refund, they told me the 72-hour cancellation window only applied to the first estimate, and that a driver had already been scheduled so it was too late. When my stuff was picked up, the actual company doing the move turned out to be Loadrans LLC, not Coastal Moving. The driver also made it sound like I’d get my delivery by June 1st. So my partner and stepson waited at the house—but nothing showed up. I called Loadrans LLC—no answer. I called Coastal Moving, and they told me June 1st was just a “suggested” delivery date, and legally they had up to 30 days to deliver. They also told me no driver had even been scheduled yet. During both estimate calls, I asked to send pictures of all my items to get an accurate quote—they refused. After pickup, I ended up paying another $3,000. They claimed they’d give me 24–72 hours’ notice before delivery. Instead, they called 20 days later and gave me only six hours’ notice. My partner had to leave work to meet them. I haven’t unpacked everything yet, but I already saw that they stacked fragile boxes on the bottom with three heavy boxes on top. I’m terrified of what I’ll find once I open everything. If you decide to use this company: READ the contract carefully Put an AirTag in one of your boxes—because I had no idea where my stuff was for 20 days This was one of the most stressful and expensive experiences I’ve ever had. Please learn from my mistake.