ConceptsReviews of cncpts.com

Concepts advertised a jacket as a North Face Denali jacket. It is not; it does not have the armpit zippers; a critical deficiency as they help to make the jacket comfortably wearable indoors and outdoors from 40-60 degrees. Concepts would not acknowledge the deficiency and said due to the offer being advertised as non-refundable, it could do nothing. I researched with North Face, who confirmed their Denali jackets, now discontinued, had zippered arm pits.

I had a great experience with their customer service; I felt listened to, and their response was professional and considerate. I will definitely continue to shop with them in the future.

PURCHASED NEW BALANCE SHOES FROM CNCPTS. THEY WERE TOO TIGHT. SO THESE PEOPLE WANT YOU TO PAY FOR THE INITIAL SHIPPING. PAY FOR THE RETURN SHIPPING AND PAY FOR THE SHIPPING FOR THE CORRECTED SIZE SHOE. SO THAT'S 3 TIMES YOU WOULD HAVE TO PAY FOR SHIPPING AND THEN THEY WANT TO CHARGE YOU AN ADDITIONAL 8 DOLLARS FOR RE STOCKING THE RETURNED ITEM WHICH IS BASICALLY THEM PUTTING A SHOE BOX ON TOP OF ANOTHER SHOE BOX. THEY'RE JUST GREEDY . WOULD NEVER MAKE ANOTHER PURCHASE FROM THIS CUSTOMER UNFRIENDLY RIP OFF COMPANY

Be aware of cncpts.ae they are scam item arrived damge no return policy only u can exchange with fee of 35 aed be away from it scam scam

Honestly I was really scared about all the bad reviews about people, but they had a limited edition of puma so I decided to take the risk. They arrived from Kentucky to Barcelona on time and at a really reasonable price. This time it's a 5 stars. Peace.

Not gonna buy from this company ever again.

I didn’t want to leave them any stars but it made me leave one and they don’t deserve ANY. I ordered a pair of shoes on Aug the 4th. Received a email 2 weeks later saying it was a delay (no big deal) . 2 more weeks went by so I contacted them only to be told they are working on my order. Long story short I had to reach out to my bank to get a refund because at that point I felt they were playing with me. This company is a joke I wouldn’t recommend anyone to them if they were giving away free stuff

Horrible business, the only way to contact them is give them your phone number and agree to let them text you advertising stuff😳😳, or send them an email that it takes them a week to return , I need a different size of some shoes. I ordered there, and on the theory I would get a refund I tried to order the correct size, Apple Pay is not working, PayPal is not working, affirm is not working like their website is a scam or blocked with all of these payment places. This has been a complete waste of time and money, I would have been much better off paying full price for the product at a decent company