ConceptsReviews of cncpts.com

Delivery is a pledge. They don't even know how to send a box by UPS or any Delivery Company ... For me, this is a scam.

J'ai commandé une paire de chaussures en édition limitée sur le site. Colis envoyé pas de problème jusque là, sauf que le colis indiqué retour expéditeur au bout d'un mois. Le service client me mène en bateau, une réponse tout les 6jours soit disant colis renvoyé mais pas de suivis colis disponible. Pas de remboursement, pas de réponses. Des voleurs, une honte. A fuir je déconseille. J'ai déposé une plainte contre l'enseigne

Exact same issue regarding winning shoes and then not sending. Terrible AI chat bot that never actually responds. Don't use these clowns They use the single worst AI helper I've seen, the one real person is somehow more retarded and I have no doubt they aren't going to fix this. "Absolute frauds Still not got the trainers I entered the raffle a month ago The whole process won’t be attempted again And by all the other reviews of the process on other sites They won’t be is embarrassing They won’t give me an update which is very odd I just want a refund It’s a good way to make buyers not use this dreadful company"

Absolute frauds Still not got the trainers I entered the raffle a month ago The whole process won’t be attempted again And by all the other reviews of the process on other sites They won’t be is embarrassing They won’t give me an update which is very odd I just want a refund It’s a good way to make buyers not use this dreadful company

I wish I read reviews before I ordered. For the return you need to pay shipping +$8 restocking fee (the item I ordered was a $100 shoe). Never again. Original return policy: "For the return, please pack your items back in their original packaging and then place them into any shipping box. Please tape your label on the shipping box using clear packing tape. Please note that we charge an $8 restocking fee calculated from the return's total value.

CNCPTS sent me the wrong size jeans, tagless. Their mistake—but they refused to cover return shipping or issue a refund. Customer service was pure AI-generated nonsense. Absolutely criminal. Don’t risk buying from them. I'll be contacting the federal trade commission.

i ordered the wrong size and informed them immediately. they waited until the order got shipped to let me know it’s to late to cancel it. i ended up paying $40 for shipping, tax,and restocking of the shoes that didn't fit. i will never buy anything from that place again.

I’m extremely disappointed with this company’s return policy. I ordered a pair of shoes that didn’t fit and simply wanted to exchange them for a different size. Instead, I was told I’d have to pay for return shipping unless I repurchased the same item and paid shipping again. That makes no sense. I had already paid for shipping the first time, and now I’m expected to pay again just to return them—on top of repurchasing? As a customer, I feel completely undervalued. This was a simple sizing issue, and the lack of flexibility and support around something so basic is frustrating. Because of this experience, I will not be a returning customer. It’s disappointing to see such poor customer service and an unfriendly return policy.