Mary Gao R.
I purchased the premium service but I…
I purchased the premium service but I did not get the premium service, every time I click, it took me to the page that asking me to pay for premium.
Response from CNA PlusMar 7, 2023
Thank you for your feedback, Mary. We are sorry to hear that you have not been able to access your Premium plan till now. We checked your account and noticed that you might not be signed in. Usually we keep everyone signed in after the purchase, so there is no need to log out and log back in every time you come to practice, but depending on your browser settings, your session could have timed out. We have just sent login instructions to your email address. Please try logging in and let us know by emailing us directly at [email protected] if you need any other assistance. Diana L.


