CMA CGMReviews of cma-cgm.com

magnifique aller l'om

CMA-CGM lied to us, made us pay extra money otherwise our container would not have been released, are a mess and can't find information in the emails we sent in the past, damaged our container and we had to pay extra for the truck receiving the container as the driver came 2h late without notice. A total mess and nightmare. Also, we complained for 2 months and they were not able to attend us during weeks and at the end they refused to refund us the ridiculous amount of 30€ that was 1 of our cases and the most obvious clear mistake on their part. If there is an interest in making a group legal action, please contact us at pierre1999 at mailfence.com.

This is chip company No respect Always delayed!

The worst and I mean the worst organization I have ever had the displeasure of being tortured by. Their vessel schedule is just plain wrong and will roll vessels up to days before cut because they don't even know what they have in the water. if you ship with rail good luck because they don't communicate with rail companies and don't send EDI's or keep track of rail cut dates. will cancel your booking two days before cut and claim you missed it because they have the wrong dates in their system. if you're lucky you will get an ok customer service agent. most likely you will get a barley trained person who doesn't know what an EDI, ETD or ETA is and will argue with you about false information. They even list Vessels names that are not real on their schedule make hundreds of bookings on them then cancel and roll all the bookings within a week of sailing date. what kind of shipping company dosent even know what they have in the water? I would not wish this company on my worst enemy. I ship with 13 other carriers and would choose a rubber duck to ship with over CMA. I did not know I could hate a company so much before experiencing what it means to be a CMA customer.

South Africa, Battled to get invoices for two days, shipment was delayed by incompetence of the staff, additional charges incurred. Management of no assistance, don't answer the phones and emails. Received invoices at about 09H30 and paid, payment validation takes one whole day. AT 16H00 still no release. Every shipment on Cma Cgm is a problem. Advised all clients not to use this shipping line.

The worst company in maritime transport. I'm waiting for a container which took 22 days to come from Asia to Europe, while it took 10 days to come from Greece to Albania and it still hasn't left Greece. 0 recommendation

Worst line ever. No communication all these staff but no service, no replying to emails and all have these attitudes like they all important. South Africa is the worst office ever, they think being in top5 makes them good. Mahatma Gandhi said, “A customer is the most important visitor in our premises. He is not dependent on us, we are dependent on him. He is not an interruption in our work, he is the purpose of it. He is not an outsider in our business, he is part of it. At CMA its the other way around.

Je dois être tombé sur le pire transporteur... Départ le 15 juin et arrivé le 29 juillet alors que le délai estimé estimé entre la commande et la livraison était de 2 à 4 semaines ( j'ai commandé le 7 juin)