CMA CGMReviews of cma-cgm.com

What is the reason? Despite our company being established in 2013 and providing all the necessary documentation, our application for an API account on cma-cgm.com was rejected.

Doe geen zaken met dit bedrijf in Rotterdam, zijn allemaal incompetent, ze verzinnen allerlei smoezen om je container daar langer te laten staan zodat ze daar flink voor vangen, container zou tot 3x geleverd worden maar komen dan weer met een smoes dat ze weer ineens van alles nodig hebben aan documenten na 3 weken, iedere dag hebben ze weer wat anders wat ze nodig hebben en dan wel de rekening sturen van een paar duizend Euro , daar zijn ze dan wel heel vlot mee, het zijn ook slecht Engels sprekende mensen die je aan de telefoon krijgt

Awful. God help you if you need to query invoices. Their accounts are compltetely disorganised. We are continually being billed incorrectly. Account put on stop, with no notification, even though we have advised of disputes If you need to use shipping, use some one else, for your own sanity, as they do not care

My shipment from China has been delayed by more than 30 days. The expected arrival date was May 27th, but it has been changed to June 28th. I have asked their customer service for an explanation, but all they say is that they are experiencing delays. Their service is awfull!

Put my 40 foot container on the wrong ship now it's going to take a month longer to arrive. Useless customer service!

I have been working with CMA for 25 years because of a relationship with our customer. They used to be more customer oriented and helpful way back when. However, now they have outsourced and changed departments so many times, all their customers are just a number. They are not customer oriented, are uncooperative, not helpful in any capacity, throw everything back to the customer, hard to work with, and appear to only care about making large amount of profit. They are not the steamship line that cares about their clients, unless you are one of the top grossing customers. In addition, their website is horrendous. It used to be much better , but now nothing works correctly. Most of our NVOs agree they are awful and difficult to work with, and I highly recommend to use another carrier.

The worst company I have had to deal with Invoicing complete mess, no-one gets back to you. You get invoices for container deliveries that you have not placed. Invoicing in wrong currency. Customer service zero. Do not use!

Don't count on this company to deliver your goods on time.its been a month since I'm waiting for my car to be shipped from uk to Cyprus . I keep tracking the vessel and it delays day after day !!!!