Rented a Tahoe for 800 USD, when arrived they presented me a RAV4 + additional cost. Tahoe was 2500USD. I refused to take the car and pay the additional cost - went back to the Airport to take another car which was half of the cost that Clubs wanted. The worst club in this world. Just dont rent anything from them - not recommended at ALL !!! Just go with Hertz, Alamo and others and get a fair and real car.
GI
Gimmicky
Terrible Experience.
Terrible Experience.
They overcharged me and refused to refund, claiming I had already accepted the charge.
They didn’t show up to pick me up at the airport, couldn’t be contacted, and when I called, I was asked to leave a message.
In the end, I had to take an Uber myself.
Then I was left waiting for over an hour for the staff to arrive.
My rental was scheduled for 8:30 AM, but I didn’t actually receive the car until 10:20 AM.
While I was at the counter, I noticed that the phone was constantly ringing, but the staff didn’t answer — probably customers waiting for the shuttle at the airport.
Those 40+ recent positive reviews are fake.
This company doesn’t have that many customers or cars — only a little over 10 vehicles available.
Don’t be fooled by the cheap price. Avoid them and go with a reputable rental company instead.
GL
Glenn
Beware of the car insurance scam at…
Beware of the car insurance scam at Clubs Car Rental. They require $500,000 in coverage, which is ten times more than what major car rental companies demand. Without this ridiculous insurance coverage, you'll end up paying about ten times the voucher value. The cars are at least five years old and in poor condition. The agents are rude, and they exploit the fact that their location is off-airport in a remote area, leaving you with no options to switch to another major rental company. Beware of this company!
AP
Arizoniel P.
El vehículo tenía una falla mecánica
El vehículo tenía una falla mecánica. Me habían ofrecido uno con mejores características pero no fue así. 20 dólares diarios me cobraron por tolls, además de 30 dólares diarios por un seguro que no tomar simplemente no te alquilan el carro. El depósito tampoco lo devuelven.
LI
lisa
I Would Give ZERO Stars if Possible
Th rental agreement stated that I could use my own car insurance (Liberty Mutual specifically named) for collision coverage. I purchased their "Full Coverage".
Upon arrival to the VERY remote site later at night, I was told it was REQUIRED to purchase their collision plan for an additional $65.99/day. This is not stated anywhere in the fine print of the rental agreement or elsewhere.
When I said I would not purchase that policy, they refused to rent me the car leaving me stranded with no car.
ST
stevebry
overall okay and good value
initially disappointed with a service issue, however, they have provided compensation, so overall a good experience. Very competitive pricing
DE
Daren E.
Club’s Rental: The Worst Club You Could Join
Rating: ⭐ (Generously given)
I booked a car online at Club’s Rental for what seemed like an incredible deal—$26, all in. Reservation confirmed, my hopes high, I was ready to pick up my ride. But instead of wheels, what I got was an Olympic-level jump through hoops.
When I got there, they refused to accept my insurance because my property coverage was only $250,000, not the absurd $500,000 they apparently demand. I guess unless you're renting a car to park inside a private mansion, you’re out of luck. Seriously, who has $500,000 in property coverage for a rental car? Do they expect me to take out coverage suitable for driving the Batmobile?
Naturally, the price skyrocketed to over $200 from the advertised $26. I walked out of there so fast they’re probably still looking for me.
Thankfully, just a few steps away, **Carwiz** came to my rescue. They took my insurance without demanding a second mortgage and gave me a fair deal. Skip the circus at Club’s Rental and head straight to Carwiz.
In summary: **Avoid Club’s Rental like a plague-infested ship.** Unless, of course, you enjoy outrageous demands, fine print nightmares, and your wallet crying for help. Otherwise, see Lee at Carwiz and thank me later.
1C
1chemist1
Probably the worst out there
Clubs Car Rental company is the #1 worst car rental company we've patronized. We had a frustrating experience with Clubs Car Rental where they insisted we either had to pay for their toll pass or avoid tolls altogether, even though we had our own toll pass. When we contacted Qeeq, the first representative agreed that we shouldn't be forced to accept the toll pass. Ultimately, we were charged $100 for a toll pass that we only used twice—once leaving the airport and again returning.
In our 13 years of renting cars in Orlando, often twice a year, we’ve never encountered a vehicle in such poor condition. The car had visible rust, paint peeling, creaky doors, charging ports not working; was in such bad shape that the rental company provided us with a file documenting all the dents and scratches. Despite showing only 60K miles on the odometer, it looked like it had driven a million miles. With the condition described, it was hilarious to note the rental company had a $1000 hold on our credit card. On the rental agreement, it also has we couldn't drive more than 1000 miles in a period of 30 days. None of these are found in normal car rental company agreements. It just wasn't worth renting through Qeeq or through Clubs Car rental.
Additionally, the rental company was off-site, which is fine, but we had to wait almost an hour for a ride back to the airport when returning the car. This would have been a disaster if we had a flight to catch.
Our experience with Clubs Car rental was so bad that we won't even bother renting from any company off site from the airport, it's just not worth the stress.