Ferenc C.
Worst rental experience ever
Review for the Orlando Airport office: Worst rental experience ever. I thought my luck was in when I found car rental so cheap, and later realised that this business is set up as a honey-trap. On arrival they tried to talk me into taking a very expensive SunPass option, but I said I had made my own arrangements which they accepted without dispute. Then on return, they presented me with a $500 bill for violating the terms of the agreement using my own E-pass (despite a clear discussion on the matter), and when I would not pay they then refused to take me and my arthritic father to the airport (so breaking an implied term of contract), so we had to take an Uber. They tried to take $500 from the credit card, but the credit card company eventually found in my favour because I could demonstrate there was no meeting of the minds on that part of the hire contract. Rent from this company at your peril.


