ClubscarrentalsReviews of clubscarrentals.com

Horrible experience! I rent cars all the time, but Club Car Rental is a total ripoff! The process started off shaky with the unorganized virtual check-in. The first agent made me buy insurance coverage, even though I already had my own, and toll-fee coverage, or she threatened me with a $1000 deposit. Huh? Anyway, I took the car back with the same amount of gas as when I picked it up; however, Club Car Rental charged me $54.94, claiming the gas was lower. I emailed them a picture of my screenshot of the gas level when I picked it up, which is identical to the gas level when the car was returned. This company, based out of Miami, thrives on ripping people off. DO NOT USE!!

invented 'toll activation' fee

Stay far away, and if you have already fell victim to these crooks, PLEASE file a complaint with the FL Attorney General. Predatory businesses like this need to be stopped. As many others have said, you will get to the "office" and you will end up with hundreds more in charges. And when you return the car, you'll end up with hundreds more on top of that. Everything from forcing their toll transponder, extra insurance, and bogus cleaning fees. STAY FAR AWAY FROM THIS COMPANY!!

This Car Rental is a dangerous scam! I rented a car with this company through a third party travel agency; Economy Booking. I was advised the Car Rental Company was called Clubs Rental in Orlando, FL. In plain black and white print, I was assured that I had purchased a rental car with full protection protecting me from costs should there be any damage to the vehicle, the glass, tires car explained what NO HIDDEN FEES AND defined in print, what FULL COVERAGE meant! I photographed this statement. Clubs Car Rental elects to use third party booking company in order to procure additional business for their unknown and shady business. Then, once they have the reservation and compensation from the third party booking, the renter (me) is transported to their (third world country parking lot and trailer with male employees who barely spoke English) and then subjected to absorbent charges, scare tactics, untruths and complete disregard for a travelers care and wellbeing. When finally at the trailer lot to pick up my rental car, a fella advised me that I did not haver accident insurance, I showed him the photograph from Economy Booking that stated that I had purchased a car rental with FULL PROTECTION. He said that was a third party and that I had to pay $35 per day total $433.34) for collision coverage or that I could simply return to the airport. However, It was almost nightfall, I was traveling alone, in another State and in an unfamiliar vehicle. So, I paid the price to get on the road as I had a two, plus hour drive ahead of me. There was a sign on an 8X10 plexiglass frame indicating that there was a toll (Sunpass) tag in the vehicle and that tolls were included with the car rental. I overheard two customers also complaining that they had used a third party booking company and were also being charged exorbitant insurance fees . Some of these unfortunate families had small children waiting in this deplorable office and surroundings waiting to get to Disney World. Their poor parents had to pay the fees or be returned to the airport at nightfall. Additionally, there were customers having the same issues when I returned the car; being advised of very hefty hidden charges. Additionally, when I eventually returned this dirty, cigarette smelling (with a burn hold in the front seat), I overheard two customers experiencing the EXACT same scam!! Their faces said it all! They were exasperated, scared and felt intimidated. Most were traveling with small children (Disney World bound) I called the main office which turns out to ne only a call center) to explain the my booking included insurance coverage. The man I spoke with said that he thought the insurance charge per day was $25 not $35. I advised the fella at the trailer desk of this and then saw him on his cell phone - I was able to view his text messages with the man I had spoken with and it verified the amount of $25 per day (green text reading that he advised "Sherry" that he had told me the cost of insurance coverage was $25 per day) I spell my name Cheri) The threatening and obstinate fella said he couldn't charge $25 because it was a "special" that he would no longer honor. I asked to speak with a manager and he said the decision was his as he was in charge! He then, actually told me to return to the airport or pay the fee. It was almost nightfall, this place was horribly frightening, I was in a state that I was unfamiliar with, I was alone and about to drive a small, dirty, unfamiliar vehicle and had a two and a half hour drive ahead of me!!! I elected to pay and get out of that place. This is a company based in the country, Greece making a fortune off unsuspecting people by using a third party booking company and by providing the booking company with false information in order to secure rentals for their business

A bait & switch scam If you are ok paying at least double the price you saw & booked online and don’t mind spending 20 minutes reviewing & accepting hidden charges they are the company for you!

They won't recognize my insurance on rentals and require $500 000 deposit. In the hour I was there, 4 families with reservations smelled the scam and walked away. Save yourself the trouble and avoid them !!

Do not use this car rental company because it is a complete scam of a company. My flight was cancelled and due to the knew date of arrival I had no choice but to cancel my original car rental reservation. This place was the only car rental with an available car. I found out the hard way why that was. Just like most people who had a negative experience with this company they told me I had to purchase their insurance and toll pass. What I mean by force is if you drive through a toll without their toll pass they charge a $30 fee for every toll you go through. My reservation went from $713 to $1979! They force you to either pay a ridiculous price or cancel your reservation. Do not use this car rental company.

This place is a scam. Offers low prices online then you get there and they say you have to have $500000 car insurance or pay their insurance which is $$50 a day. Nobody carry’s $500,000 insurance on their regular vehicle so they know what they’re doing to scam you