clubcarwash.comReviews of clubcarwash.com

1.687 reviews
Auto Parts & Wheels
1213 N Old Hwy 63, Columbia, Missouri

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clubcarwash.com

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About clubcarwash.com

clubcarwash.com is listed under Auto Parts & Wheels in Columbia, Missouri.

clubcarwash.com (clubcarwash.com) has 87 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.

Website: clubcarwash.com
Category: Auto Parts & Wheels
Location: Columbia, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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clubcarwash.com reviews

Showing 70 reviews with 1 star · Clear filters

ERIC H.
Mar 27, 2026
Fraudulent company
This company damage my vehicle and refuse to pay for the damages. If that's not good enough they also will provide you with poor customer service. There are way to many vehicles getting damage and they are get away with it. Something needs to be done. This company is fraudulent. I know the lowest is one, the are below that.
Response from clubcarwash.comAug 4, 2026
Hello Eric, Thank you for taking the time to leave a review. We take suspected damages seriously and follow a thorough review process when evaluating each individual claim. If you have any questions regarding our team’s decision, please contact our Claims Team at (833) 416-9975 (option 3). We would like the opportunity to address any remaining concerns you may have. Best regards, The Club Car Wash Team
Doreen S.
Mar 12, 2026
Aggressive and confrontational
I don't like the aggressive sales pitch for the monthly membership. Even after saying no twice, she continues to be aggressive and confrontational. Too bad because the rest of the service is great! We have a choice in Kyle, so won't be giving them any more business
Response from clubcarwash.comAug 4, 2026
Hello Doreen, We appreciate your honest feedback. While we’d love to welcome you to our Membership program, we understand that our single wash options may better suit your needs. If you’d be willing to share more details regarding your visit, we would appreciate the opportunity to improve service going forward. Our Support Team would be happy to assist you at [email protected] Best regards, The Club Car Wash Team
K K.
Mar 9, 2026
This company is fraudulent
This company is fraudulent. They refuse to fix any damage to your vehicle when you go through their car wash. They should know their car wash better than they do, and if it is causing any damage to any vehicle, they ned to look into their equipment. I am taking it to the attorney general's office for resolution. Once this monthly membership is over, I'm done with them
Response from clubcarwash.comAug 4, 2026
Hello, We appreciate you taking the time to leave a review. Each claim is carefully reviewed to ensure fairness and accuracy. If you have any questions about our decision, our Claims Team is available at (833) 416-9975 (option 3). We are committed to resolving any outstanding concerns you may have. Best regards, The Club Car Wash Team
Tina M.
Mar 5, 2026
DO NOT USE THIS CAR WASH THEY WILL…
DO NOT USE THIS CAR WASH THEY WILL DAMAGE YOUR VEHICLE AND CLAIM THEY DID NOT DO IT SO THEY DO NOT HAVE TO FIX IT!!!!!!
Response from clubcarwash.comAug 4, 2026
Hello Tina, Thank you for taking the time to leave a review. We take suspected damages seriously and follow a thorough review process when evaluating each individual claim. If you have any questions regarding our team’s decision, please contact our Claims Team at (833) 416-9975 (option 3). We would like the opportunity to address any remaining concerns you may have. Best regards, The Club Car Wash Team
Howard Q.
Feb 7, 2026
The cashier at the fond du lac location…
The cashier at the fond du lac location was very rude and unprofessional.i just wanted a single MVP wash.she told me about the 50% off for 3 months special.i had the membership in the past and I didn't wash my car enough to make it worth it and i explained this to the girl.when she realized she wasn't gonna sell me the membership her demeanor changed.she became aggressive with her sales pitch,giving me crazy looks,and blowing me off for the next customer.the MVP wash is close to $30.she made me feel like I was a POS cause I didn't want the membership.if this is how your going to be treated at club car wash,I guess I will not be returning.
Response from clubcarwash.comAug 4, 2026
Hello Howard, We appreciate your honest feedback. While we’d love to welcome you to our Membership program, we understand that our single wash options may better suit your needs. If you’d be willing to share more details regarding your visit, we would appreciate the opportunity to improve service going forward. Our Support Team would be happy to assist you at [email protected] Best regards, The Club Car Wash Team
Scott
Feb 4, 2026
Pointless service
Edinburgh Colinton is the one I use and it has only been open once since I subscribed 10 days ago. Pointless paying a subscription if you cant use it.
Response from clubcarwash.comAug 4, 2026
Hello Scott, We are committed to providing every guest with exceptional service, and we regret to hear your experience did not meet expectations. If you're willing, please reach out to our Customer Service Team at (833) 416-9975 (option 2) so we can review this further. Best regards, The Club Car Wash Team
Jamie P.
Jan 2, 2026
Don’t go there if you value your car.
Prior to taking my new car through Club Car Wash in OP, KS the paint was perfect. I drove straight home & saw obvious scratches in the paint. I called customer service & was told to file a claim by having them take pictures immediately. They would compare video footage of my car as I arrived prior to having it washed. They won’t cover any of the damages and won’t share the video of my car as I entered the wash. If the damage did not come from Club Car Wash, they should share the video. Don’t go there if you value your car.
G M.
Dec 30, 2025
Read this Review before joining CLUB CARWASH
I have been going at the same car wash with my car for months, my clear lens on my rear tail light came off and I noticed it and spoke with the site manager about it. She helped me take pictures and put the claim in. The claim department spoke with me and she claimed that it is my cars fault not the car wash. All the reviews that I have read about this business are all the same complaint. I wished I read the reviews before I gave them my business. I have 4 cars in the Club CARWash and I am CANCELLING them TODAY!!!
Response from clubcarwash.comAug 4, 2026
Hello, We recognize how much time has passed since your review, and we apologize that we weren't able to get to your message promptly. Each claim is carefully reviewed to ensure fairness and accuracy. If you have any questions about our decision, our Claims Team is available at (833) 416-9975 (option 3). We are committed to resolving any outstanding concerns you may have. Best regards, The Club Car Wash Team

clubcarwash.comReviews of clubcarwash.com

About clubcarwash.com

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Fraudulent company

Aggressive and confrontational

This company is fraudulent

DO NOT USE THIS CAR WASH THEY WILL…

The cashier at the fond du lac location…

Pointless service

Don’t go there if you value your car.

Read this Review before joining CLUB CARWASH

About clubcarwash.com

About these reviews

More in Auto Parts & Wheels, Missouri

FreightorGator

Classic Parts of America

R'venge Performance

Bootheel Tractor

clubcarwash.com reviews

Fraudulent company

Aggressive and confrontational

This company is fraudulent

DO NOT USE THIS CAR WASH THEY WILL…

The cashier at the fond du lac location…

Pointless service

Don’t go there if you value your car.

Read this Review before joining CLUB CARWASH