Club 1 Hotels, LLC.Reviews of club1hotels.com

Club 1 hotels is a scam. They issued a voucher for a luxury hotel, that wasn't recognized by the hotel. I spent hours at phone on the other side of the world, and it was a total disaster. No assistance, no refund. Avoid it. I follow up the answer given by Club1 hotels for informing they are affirming the false. Rate was with half board, and the hotel didn't recognized. Club1 hotels ensured ensured they would refund us, and they never did. The worst, they totally disappeared... but they have time to reply here. I am proceeding with my American express platinum to block the amount and sue them.

Most everything was good, but their FINAL TOTAL was incorrect. When we checked out, there was a extra bill that was slid underneath our door with an ADDITIONAL $116.48. I immediately got in touch with Club Hotels and was informed that their RESERVATION TOTAL doesn't include hotels extra tack-ons. My point is WHY would we need this site then? They're supposed to find out the best deals. VERY disappointed. I would have never booked this place had I known they were going to screw us over with extra fees. These should be disclosed to those booking.

Cheapest option

Club 1 Hotels have the very best prices anywhere any time! And their customer service is just awesomely amazing! If you, your family and friends aren't using them then you are missing big time! Try them, and thank me later!

SCAM I booked a stay with HB at Shangri-La in Abu Dhabi in may 2023. At check in hotel reservation was for BB, so I had to pay again for meals. I immediately contacted memberservices Reservation 39333-39363 Guest service is terrible, they promised the refund but simply vanished. After more than 60 days I'm still waiting for the refund, and I'n not getting any news by them Avoid

Stayed in cambria and it was overall very good experience.

Was able to find a nice hotel at a good rate.

Club 1 hotels are a AWESOME resource to plan your business trips, vacations, and event!! Customer service, when needed is very helpful in answering any questions that may make your experience as enjoyable as possible.