Clover HealthReviews of cloverhealth.com

Very good customer support. I've had some of the best customer service experiences of any company I've ever dealt with. Their live healthy rewards are legit too. Real money for just taking care of yourself. I've had 2 other medicare advantage plans before switching to clover. Clover's co-pays are 1/3 of the other plans and all my doctor's are covered in my area. I did a lot of research this year before I picked a plan and clover was far and away the best value. The only downside I found was their maximum out-of-pocket per year is a bit higher than other plans. Like 15% higher. But this only comes into play really if you get admitted to the hospital or have a surgery.

I was a travel RN with this company for almost 2 years. Very reliable, with the highest rate jobs. I would highly recommend them. My recruiter Christine was phenomenal. I was able to recruit many friends as well.

The closest hospital system to me will no longer be part of Clover Health effective 8/5/23. The closest hospital that is part of Clover will now be over 5 miles away and in another state that I or an ambulance needs to cross over the Delaware river from PA to NJ to get to. Not acceptable in an emergency. This is a real issue and lessens the quality of this insurance plan greatly.

They advertise this as a great Medicare supplement to be easy and wonderful rewards. Well if you are smart run the other way. I’ve attempted to call customer service only to get multiple people who don’t speak English. Then the OTC rewards they tell you order online or shop in the store. I looked online for sleep aid, they show me the Walmart product. So I go to Walmart purchase the identical item and they don’t apply it to my OTC benefit. When I call and question them “oh Walmart didn’t put it in the computer correctly”. So I’m supposed to find the item at Clover Health then go to Walmart and ask them if it’s in the computer correctly before I purchase. Can’t wait to switch to another member friendly Medicare advantage plan.

Did you know that Cloverhealth is sharing your private information with Facebook without your knowledge or notification? 🤬🤬🤬 How is this even legal?!? Also they do not honor their promises as to what is covered for the few times I have seen doctor says since switching more than a year ago.

Standard benefits, but the customer service reps in NJ are not native English speakers. I have had people who do not understand my issue, cannot find the correct English words to use when answering a question, lie when they cannot resolve your problem, tell you that there is no manager or supervisor available to help them. Searching now for a new company for medicare advantage.